Site reviews
Frustrated customer looking to purchase from another store at this point!!
I have left a message days and days ago and still have not been responded to so my opinion is not good of a company, that I purchased expensive chairs from, not to respond for a simple question regarding another purchase I want to make. I love my chairs. I spent far more than I wanted to for them but the quality is nice. If they are paying for designers to help customers, they need to reevaluate the people they have hired to represent.
Frustrated customer looking to purchase from another store at this point!!
I have left a message days and days ago and still have not been responded to so my opinion is not good of a company, that I purchased expensive chairs from, not to respond for a simple question regarding another purchase I want to make. I love my chairs. I spent far more than I wanted to for them but the quality is nice. If they are paying for designers to help customers, they need to reevaluate the people they have hired to represent.
Arrived broken - no one
Arrived broken - no one will contact me about return. Awful customer service
Arrived broken - no one
Arrived broken - no one will contact me about return. Awful customer service
This piece of furniture emitted
This piece of furniture emitted such toxic fumes after unboxing I had to leave my apartment for days. My neighbors even complained about the smell. I took the TV console out of my apartment, bought a purifier and now it is slightly tolerable. Except now I am stuck with this purchase even though I’m throwing it out.
This piece of furniture emitted
This piece of furniture emitted such toxic fumes after unboxing I had to leave my apartment for days. My neighbors even complained about the smell. I took the TV console out of my apartment, bought a purifier and now it is slightly tolerable. Except now I am stuck with this purchase even though I’m throwing it out.
Quality
Items showcased were exactly like they were mentioned but better. Items arrived quickly and nicely packed.
Quality
Items showcased were exactly like they were mentioned but better. Items arrived quickly and nicely packed.
The shipment takes half year
The shipment takes half year to deliver. When it's delivered, it's more disappointment than the excitement because the material is stiff. It is not comfortable to touch or put my foot on. The pattern is nice but overall I would not recommend this rug.
The shipment takes half year
The shipment takes half year to deliver. When it's delivered, it's more disappointment than the excitement because the material is stiff. It is not comfortable to touch or put my foot on. The pattern is nice but overall I would not recommend this rug.
I contacted support and they
I contacted support and they said that I got what I paid for. That the specs (not photos) clearly showed black spots on the item.
I contacted support and they
I contacted support and they said that I got what I paid for. That the specs (not photos) clearly showed black spots on the item.
LOVING IT
Love your price matching and well organized website
LOVING IT
Love your price matching and well organized website
The return of the rug
The return of the rug experience was a nightmare.
The return of the rug
The return of the rug experience was a nightmare.
Measurements on webpage were not
Measurements on webpage were not exact
Measurements on webpage were not
Measurements on webpage were not exact
The most difficult process to
The most difficult process to return an item. No one answers the number for support, you leave multiple messages, no one returns your calls. Multiple emails just to get an RMA to do a simple return. Will NEVER buy a rug (or anything) from this compnay again.
The most difficult process to
The most difficult process to return an item. No one answers the number for support, you leave multiple messages, no one returns your calls. Multiple emails just to get an RMA to do a simple return. Will NEVER buy a rug (or anything) from this compnay again.
Magnificent piece of furniture
I love this 2 drawer end table. It's perfect for my living room to store things. It's so pretty.
Magnificent piece of furniture
I love this 2 drawer end table. It's perfect for my living room to store things. It's so pretty.
You sent me the wrong
You sent me the wrong pattern. . . twice. I made it work.
You sent me the wrong
You sent me the wrong pattern. . . twice. I made it work.
Awesome
Awesome
Awesome
Awesome
Very smooth delivery with a
Very smooth delivery with a quality piece.
Very smooth delivery with a
Very smooth delivery with a quality piece.
The entire experience from order
The entire experience from order to shipping to assembly was great!!!
The entire experience from order
The entire experience from order to shipping to assembly was great!!!
Description says “Marble top. ” Reality
Description says “Marble top. ” Reality is a slab of particle board covered with contact paper printed to look like marble. Return process is slow and onerous
Description says “Marble top. ” Reality
Description says “Marble top. ” Reality is a slab of particle board covered with contact paper printed to look like marble. Return process is slow and onerous
Thank you guys for the
Thank you guys for the amazing furniture
Thank you guys for the
Thank you guys for the amazing furniture
Bad
No response after contacting them many times regarding a damaged painting.
Bad
No response after contacting them many times regarding a damaged painting.
Unsatisfied
My bed did not have the holes drilled in one of the side boards. I reached out sent a picture and never heard from you. Not too great!
Unsatisfied
My bed did not have the holes drilled in one of the side boards. I reached out sent a picture and never heard from you. Not too great!
Merchandise was in great condition.
Merchandise was in great condition.
Merchandise was in great condition.
Merchandise was in great condition.
