Ask Ben Character
ask
ben
All brandsHow it worksArticles
Homepage
Brands
rookcoffee-com

Explore

  • Search
  • Brands A-Z

Company

  • How it works
  • About Yotpo

Resources

  • Blog
  • Shopify Reviews App
  • Review Calculator

Support

  • Contact Support
  • Help Center
  • Connect with an Agency
  • Accessibility Statement
  • API Documentation
  • API Changelog
  • Yotpo Status
Ben
By
  • Terms of Service
  • Website Terms of Use
  • Security
  • Privacy Policy
  • Cookie Settings
  • Accessibility
Ben
By

Explore

  • Search
  • Brands A-Z

Company

  • How it works
  • About Yotpo

Resources

  • Blog
  • Shopify Reviews App
  • Review Calculator

Support

  • Contact Support
  • Help Center
  • Connect with an Agency
  • Accessibility Statement
  • API Documentation
  • API Changelog
  • Yotpo Status
  • Terms of Service
  • Website Terms of Use
  • Security
  • Privacy Policy
  • Cookie Settings
  • Accessibility

Site reviews

How we present the reviews
Anonymous user
Ron D.
Verified Buyer
5 out of 5 stars

I ordered and sent a

I ordered and sent a box of coffee for my daughter who attends school in Florida. I made a mistake and sent to the wrong address. When she went to the residence where it was delivered, they claimed they didn't know anything about it. I emailed Rook and explained the situation. Christina emailed me back right away and she could not have been more helpful. The issue was resolved and a new box was sent. Thanks Rook you guys are great!!!

MAR 28, 2024
Anonymous user
Christopher H.
Verified Buyer
1 out of 5 stars

Poor. See initial report on

Poor. See initial report on ordering in-store card.

MAR 24, 2024
Anonymous user
Susan B.
Verified Buyer
5 out of 5 stars

Great coffee & customer service

Excellent customer service for online orders; GREAT coffee

MAR 23, 2024
Anonymous user
Alyssa l.
Verified Buyer
5 out of 5 stars

Our only coffee!

Excellent coffee, it’s the only coffee we buy and they ship fast, everything you could ask for :)

MAR 23, 2024
Anonymous user
Shana H.
Verified Buyer
5 out of 5 stars

Always 5 star customer service

Always 5 star customer service and super fast shipping.

MAR 23, 2024
Anonymous user
Tracy M.
Verified Buyer
5 out of 5 stars

Awesome product from an awesome

Awesome product from an awesome company!

MAR 22, 2024
Anonymous user
Victoria R.
Verified Buyer
5 out of 5 stars

The best!

Kind quick and courteous! Best customer service I’ve ever experienced and quality coffee!

MAR 22, 2024
Anonymous user
Robyn T.
Verified Buyer
5 out of 5 stars

Always the best customer service!

Always the best customer service!

MAR 22, 2024
Anonymous user
Justin T.
Verified Buyer
4 out of 5 stars

Worth it

Great selection, great coffee, rough pricing

MAR 19, 2024
Anonymous user
Ryan F.
Verified Buyer
5 out of 5 stars

Fast shipping, great coffee!

Fast shipping, great coffee!

MAR 19, 2024
Anonymous user
David L.
Verified Buyer
5 out of 5 stars

Do yourself a favor, order the coffee now!!

Amazing coffee!! We can always trust Rook to have the freshest coffee and the grind selection options are so perfect! This is the only place we order coffee from. And I love the rotating roasters picks!

MAR 18, 2024
Anonymous user
Sherryy D.
Verified Buyer
5 out of 5 stars

They are friendly, honest, helpful,

They are friendly, honest, helpful, quick to respond and have great coffee.

MAR 14, 2024
Anonymous user
Susan M.
Verified Buyer
5 out of 5 stars

Best beans around. Coffee we

Best beans around. Coffee we enjoy and we love the roaster’s picks. They always add a little change. Best customer service as well.

MAR 12, 2024
Anonymous user
Dawn W.
Verified Buyer
5 out of 5 stars

Service is great- usually ships

Service is great- usually ships within a day or two of ordering. Quality of product is extraordinary!

MAR 9, 2024
Anonymous user
Sherryy D.
Verified Buyer
5 out of 5 stars

Great coffee

Wonderful!

MAR 8, 2024
Anonymous user
Eugene S.
Verified Buyer
5 out of 5 stars

All good

All good

MAR 7, 2024
Anonymous user
Ralph S.
Verified Buyer
3 out of 5 stars

Support Response

I changed my order before shipping and the order that was shipped was less than the original order. I was charged the original amount of the order - the actual order that was shipped was less than the original charged. I e-mailed support yesterday and as of yet I have not heard from them

MAR 7, 2024
Anonymous user
laura a.
Verified Buyer
5 out of 5 stars

awsome

awsome

MAR 5, 2024
Anonymous user
Hector T.
Verified Buyer
5 out of 5 stars

Great quality, smart marketing. Try

Great quality, smart marketing. Try to get shipping cost down if at all possible. Cheers

MAR 3, 2024
Anonymous user
JOHANNA S.
Verified Buyer
5 out of 5 stars

Started drinking this after a

Started drinking this after a friend (who doesn’t live near the cafe), tried it through another friends. Needless to say, I ordered four bottles of cold brew that same day!

MAR 3, 2024
12345

More brands you might like

Sneak UK brand image
food & drinks

Sneak UK

View brand|Shop brand
Rating
4.9
Total Reviews
227.6K
Sneak EU brand image
food & drinks

Sneak EU

View brand|Shop brand
Rating
4.9
Total Reviews
164.8K
Everyday Dose brand image
food & drinks

Everyday Dose

View brand|Shop brand
Rating
4.9
Total Reviews
164.0K
https://rookcoffee.com logo

https://rookcoffee.com

food & drinks
4.8
|
2,547
Visit online store
https://rookcoffee.com logo

https://rookcoffee.com

food & drinks
4.8
|
2,547
Visit online store
4.8
4.8 out of 5 stars
Based on 2547 reviews
5
2275
4
87
3
81
Ratings distribution data table
StarsCount
52275
487
381
235
169
Total2547
2
35
1
69