Customer support was disappointing and inconsistent. After receiving the wrong size gloves, I contacted support expecting a clear and responsible solution. Instead, I received multiple justifications: first blaming a factory issue, then suggesting the gloves might be a different model in the same color, followed by other explanations. None of these answers addressed the real issue — a product was sent that I did not order and that is not even available as an option on the website. Rather than taking ownership of the mistake, support focused on explanations instead of solutions, leaving me with no fair resolution. For a brand that presents itself as premium, this level of customer support is far below expectations

Order processed quickly so arrived in a few days.

Thanks for free towel

Absolutely brilliant service. I even had a a couple of freebies thrown in with my Black Friday purchases. I've been buying Rival products for years. Can't fault them.

Fast shipping and always arrives in great condition and packaged well. . would highly recommend this company!

Solid wraps fast shipping

Arrived well packaged and in good time. The product was proper good quality.

100% recommended

Impressive!

Excellent service

Super fast delivery and good communication

I would like to refund my item as soon as possible since it did not arrive.

No complaints, everything was delivered on time

Quick delivery good product

Very well rounded glove, laces up very nicely, great padding all the way around the glove and offers support against lots of different things including punches and kicks on the palm and back of the hand. Excellent glove for the price

Shipping was excellent and arrived on time as well as packaged safely and securely

Amazing

Quick an fast

Shipping was great and was delivered on time

This is my third pair of RS11V gloves; they are by far the best gloves I have had. A compact, well-fitting glove that lasts and lasts. NB, delivery was quick too.