Easy order system however tall people are difficult to find fits. Partners jacket and trousers perfect fit but the shirt did not have a long sleeve option so did not wear.

Hired a full kilt outfit, it was of excellent quality and a perfect fit. Shipped to England (I know a lot of hire places in Scotland don't do this), allowed the hire for an entire week, and provided a quick and easy DPD return. Would definitely use their services again and would highly recommend for anyone looking to hire a kilt outfit.

The suit fit perfectly!Thanks a lot to Rathbones Tailor for the prompt shipping and with the size change. They were quick and the customer service was impeccable. A special thanks to Megan Woodman for making the whole experience seamless and being super helpful!Would definitely rent a tux from here again!

Clear ordering process, firm timelines, great customer service support, clothes fully met expectations, very satisfied overall.

It is easy to use, has fast delivery, and has a simple returns process. I would recommend to anyone

Excellent experience!Highly recommend this service!Prompt replies,Friendly customer serviceExcellent quality of materials

An invite to a black-tie event left me with mixed emotions – great event, but with the rigmarole of hiring a tux. This proved to be totally unfounded as Rathbones Tailor was convenient and excellent. Easy to navigate website with clear sizing instructions. Delivery was all good and the suit (with accompanying shirt, cummerbund, pocket square and cufflinks) looked fab. Returning it was easy too (via DPD pickup from local shop). Highly recommended and will use again!

Rathbones Tailor were incredibly helpful. Their customer service was extremely personalable, and they saved the day after ordering the wrong size. Their Web experience was great too. Really easy. Definitely use them again. Thanks so much Megan. 🙏

Very efficient and nice suits! Took a bit of time to work out what the return procedure was but once I found that it was very smooth.

Absolutely brilliant service with extremely good customer care!! Went above and beyond to make this as easy as it has been. Highly recommend and will definitely be using Rathbones again. Thank you again!!

Quality, communication, speed - excellent

Flawless. Arrived on time, even though I had to make an alteration to the sizes after I'd ordered. Simple and easy. Would happily use them again for any suits I need in the future.

I had the most Fabulous experience Megan was so helpful over the email by sending the suit a day early so I could try it on and then got my trouser size changed and got it sent up the next day. I will be recommending this company to all my friends and family. Even after the event Megan was checking in to say that the event looked incredible really made my day. Thank you again for such a fabulous experience and will be back again ! Worth every penny. Thanks from Paul.

Very good quality suit and excellent customer service from Megan in getting a different size out to me quickly. Will be returning again!

Great website and service, suit was exactly what was ordered and will be a returning customer.

Really great service and team. I’d only ask for better re-packing materials and it would be perfect.

They responded well to special circumstances on an individual basis.

Outstanding service from start to finish. Flexible sizings, good quality garments and easy to use online ordering made the whole process a breeze. I ordered a kilt which was too small and a replacement was sent the next day foc. The whole outfit was perfect and excellent value for money. Megan went the extra mile to ensure I had all the items I needed and in plenty of time. Thank you Rathbones, I shall be using you guys again! Rob

I ordered a tuxedo for a wedding. The order process was easy and it clearly sets out the arrival date. The jacket I ordered was too large and the customer service team had a new jacket sent to me the next day, great service! The tuxedo was great quality!I would order from them again!

Date of experience:05 February 2024