Site reviews
Love it all. From ease
Love it all. From ease of set up to intuitive functionality I love being able to conserve water and do my part!
Love it all. From ease
Love it all. From ease of set up to intuitive functionality I love being able to conserve water and do my part!
Works. well and easy to hook
Works. well and easy to hook up
Works. well and easy to hook
Works. well and easy to hook up
No connectivity
Just bought a new Rachio3 from Costco and not able to connect to my dual band wifi. I have many devices on our dual band wifi and Rachio is dead in the water. No customer service after 5pm and even with videos and many diag tools, nothing has worked. Rain Bird was pretty trusty and always worked. The chat session just told me to call back during customer service hours. How can they sell a device that has connectivity to wifi issues like this
No connectivity
Just bought a new Rachio3 from Costco and not able to connect to my dual band wifi. I have many devices on our dual band wifi and Rachio is dead in the water. No customer service after 5pm and even with videos and many diag tools, nothing has worked. Rain Bird was pretty trusty and always worked. The chat session just told me to call back during customer service hours. How can they sell a device that has connectivity to wifi issues like this
Wanted to Love
I so wanted this rachio product to work. Has lots of potential with the user interface. Their problem is the product is unstable in the hardware to maintain a connection to the Wi-Fi network. All my other smart products have not encountered connection issues. And it has nothing to do with my strength of signal it's super high. I have spent hours and full days troubleshooting working with their technical support and no one can resolve disconnection issues. They've sent me two additional controllers that have very short life spans before they no longer work either. Over 3 years I've been through three controllers. All three heading into landfill what a waste.
Wanted to Love
I so wanted this rachio product to work. Has lots of potential with the user interface. Their problem is the product is unstable in the hardware to maintain a connection to the Wi-Fi network. All my other smart products have not encountered connection issues. And it has nothing to do with my strength of signal it's super high. I have spent hours and full days troubleshooting working with their technical support and no one can resolve disconnection issues. They've sent me two additional controllers that have very short life spans before they no longer work either. Over 3 years I've been through three controllers. All three heading into landfill what a waste.
Great experience works exactly as
Great experience works exactly as presented.
Great experience works exactly as
Great experience works exactly as presented.
I’m waiting on the 3rd
I’m waiting on the 3rd replacement smart hose valve, replacing two that failed. I’m now told that the valve is out of stock. I’m a bit concerned about Rachio quality and perhaps even the health of the company given my recent experiences.
I’m waiting on the 3rd
I’m waiting on the 3rd replacement smart hose valve, replacing two that failed. I’m now told that the valve is out of stock. I’m a bit concerned about Rachio quality and perhaps even the health of the company given my recent experiences.
Promptly received, very good price,
Promptly received, very good price, easily set up, saved money on less water usage as it cancels watering cycles if rain or saturated ground. Easy to monitor and change from the app. Highly recommend.
Promptly received, very good price,
Promptly received, very good price, easily set up, saved money on less water usage as it cancels watering cycles if rain or saturated ground. Easy to monitor and change from the app. Highly recommend.
Quick ship and easy to
Quick ship and easy to use.
Quick ship and easy to
Quick ship and easy to use.
Easy purchase, set up and
Easy purchase, set up and operation!
Easy purchase, set up and
Easy purchase, set up and operation!
This company is as legit
This company is as legit as they come. Their customer service is epic as in biblical sense.
This company is as legit
This company is as legit as they come. Their customer service is epic as in biblical sense.
Why?
Why?
Why?
Why?
Product came in a timely
Product came in a timely fashion. I love using the rachio sprinkler products.
Product came in a timely
Product came in a timely fashion. I love using the rachio sprinkler products.
Thank you! Great experience and
Thank you! Great experience and super fast shipping!
Thank you! Great experience and
Thank you! Great experience and super fast shipping!
Really installed as they said
Really installed as they said in the b e add and works as promised.
Really installed as they said
Really installed as they said in the b e add and works as promised.
No customer support. Still have
No customer support. Still have not Ben able to receive it.
No customer support. Still have
No customer support. Still have not Ben able to receive it.
I received my Hose Timer
I received my Hose Timer promptly. I've yet to install it, as it mid winter here. I'm certain it will be a great product like Rachio's others.
I received my Hose Timer
I received my Hose Timer promptly. I've yet to install it, as it mid winter here. I'm certain it will be a great product like Rachio's others.
Installation was simple, set up
Installation was simple, set up was easy, and operation has been exactly as advertised. Highly recommended.
Installation was simple, set up
Installation was simple, set up was easy, and operation has been exactly as advertised. Highly recommended.
I am not happy with
I am not happy with the product, honestly, and I bought it twice.
I am not happy with
I am not happy with the product, honestly, and I bought it twice.
Did not use yet.
Did not use yet.
Did not use yet.
Did not use yet.
Always easy and efficient when
Always easy and efficient when working with Rachio products and tech service.
Always easy and efficient when
Always easy and efficient when working with Rachio products and tech service.



