Customer service responds within 24 hrs, but the part to replace the one that arrived smashed is still “out of stock “ for 4 months now.

UTV Soundbar PATVSB4600 works well. Replacement brackets and hardware are not in stock for this soundbar.

After about 4 months had issue with blown fuse and circuit board turned black at the fuse location Contacted them and responded next day after information exchange sent a full replacement that arrived in a few days

replaced serene life SAPLAC10 under warranty NO HASSEL! CALEB made the process effortless with utmost courtesy!

I contacted customer service. The representative listened to my concerns and promptly took care of my issue. I’m very appreciative of the great customer service.

No hassle replacement

The bluetooth speaker did bluetooth to my Dish Network Receiver but I had no volume control, they played full volume. The Pyle Tech was not much help as he was just telling me what I have already did or have been trying to get volume control over the speakers. I returned the speakers as they were not much use to me in the above condition, playing at full volume.

I had an issue and it was resolved quickly. I am very satisfied.

Sound goos.

Excellent customer service that stands behind their products, will recommend!

Great customer service and service satisfaction. When I e- mailed your company that the led light panel, was not working, and defective, your dept. contacted me promptly, and replaced the defective led light panel, with a whole new hydroponic system. Thank you so very much !

I sent my amp to Pyle because the main reason was the right side channel wasn't working. They replaced the noisy fan and resoldered a connection. Pyle did a great repair on my amplifier except for one thing. Using the remote control, the volume still doesn't work. I can still adjust the volume with the main volume control, but I wished they had fixed this problem too. I wrote them back to tell them about the volume not working through the remote but I still haven't heard back from them yet. It could possibly be the remote itself. Not sure.