Cleaning the air properly

just bought from you and you're still emailing me to buy again/more????Z

Shipping fine

I already gave review above.

Excellent Quality and service! Very pleased! Thank you!

Easy to order

Quickly replaced unit with misaligned control panel.

Very fast shipping

We received out 400 unit. After running it a bit, the fan began making noise like it was off balance. I contacted customer support. We received a response very quickly with trouble shooting ideas. Tried them. No help. By the end of the day PuroAir was shipping us a brand new unit. Very impressed with their response and customer service!

This filter has been great! I initially got it because of bad fire seasons, then I was also nervous about getting our first cat since I'd had a history of allergic reactions but I keep this filter going 24/7 and I've had zero problems! I would be remiss if I did not mention how much I appreciated how smoothly PuroAir handled the replacement process when our first filter was having issues.

I appreciate the help of the Customer Support, she was very helpful and quickly responded to my messages.

Fast, easy, works.

It works good!

Excellent price on bundle deal! Quick shipping . Easy to install filters. Very quiet operation with exceptional air quality control! Superior product!

PuroAir Customer Support is awesome! Extremely customer friendly. Love my PuroAirs and the wonderful support I've received. Keep up the great work!

We purchased 3 units for our home. I'm recent bone marrow transplant recipient and need clean air to avoid bacteria, dust, and viruses. I will say these units have delivered. They remove kitchen cooking odors too. We find the units quiet and efficient with several run options including timers. The automatic 180 filter delivery is a great feature. I highly recommend this product if you're looking for a household air purifier.

Helpful.

Responsive

I have never had to deal with customer service. .

I cannot emphasize how impressed I am with customer support. First, I accidentally chose a subscription, but was able to rectify that quickly through the website and support. I originally ordered 4 filters, but only received 2. I contacted support, and they immediately shipped out the other 2 at no cost. I was shocked at how quickly the issue was resolved, and there was no friction. Usually, with other customer support, I expected delays in response or being denied. I'm not used to this level of amazing customer support, that I was left me momentarily speechless. There was no fighting, constant calls or emails, and switching between people. Bravo to your team! They deserve raises, or some type of recognition because you are actually doing something special here.