Site reviews
Brilliant
Fantastic to deal with, staff are amazing thank you for an easy transaction.
Brilliant
Fantastic to deal with, staff are amazing thank you for an easy transaction.
🤙SALUBRIOUS 🤙
Always great to deal with friendly helpful staff happy to answer any questions free freight great prices.keep it up ProWake team
🤙SALUBRIOUS 🤙
Always great to deal with friendly helpful staff happy to answer any questions free freight great prices.keep it up ProWake team
Fantastic Service
Top quality products and service
Fantastic Service
Top quality products and service
Good products, poor processes
A lot of confusion. Ordered two sets of rash pants, wrong color sent out. Requested a return over the phone which seemed easy. Sent back the pants, ordered a new set again the right color. Three days later the exact same (wrong color) pants showed up. Apologetic and polite customer service, another set were meant to be sent straight out in the correct color but still haven’t received them. I’m not going to bother changing the color and stick with what I’ve got.
Good products, poor processes
A lot of confusion. Ordered two sets of rash pants, wrong color sent out. Requested a return over the phone which seemed easy. Sent back the pants, ordered a new set again the right color. Three days later the exact same (wrong color) pants showed up. Apologetic and polite customer service, another set were meant to be sent straight out in the correct color but still haven’t received them. I’m not going to bother changing the color and stick with what I’ve got.
Easy
Web site is easy to use. Goods arrived in good time and exactly what was ordered
Easy
Web site is easy to use. Goods arrived in good time and exactly what was ordered
Customer service
Customer service was fantastic and very helpful finding what I needed. Definitely recommend them.
Customer service
Customer service was fantastic and very helpful finding what I needed. Definitely recommend them.
Very happy
Very happy
Very happy
Very happy
Prowake Thumbs up
Great company , let me know the handles for my two groms where coming. everything tuned up when it should 5 out of 5 shakkas
Prowake Thumbs up
Great company , let me know the handles for my two groms where coming. everything tuned up when it should 5 out of 5 shakkas
Great products and quick delivery
Very happy with the two kids buoyancy vests purchased. Quality vests and delivery was very quick.
Great products and quick delivery
Very happy with the two kids buoyancy vests purchased. Quality vests and delivery was very quick.
Just wouldn't buy here again
Just wouldn't buy here again
Just wouldn't buy here again
Just wouldn't buy here again
Product arrived quickly, stoked thank
Product arrived quickly, stoked thank you.
Product arrived quickly, stoked thank
Product arrived quickly, stoked thank you.
Awesome service
Awesome service
Awesome service
Awesome service
Wakeboard bag
Item came quickly, in good condition and as described. Great service. Thank you
Wakeboard bag
Item came quickly, in good condition and as described. Great service. Thank you
5 stars
5 stars
5 stars
5 stars
Prompt service, product as advertised.
Prompt service, product as advertised. Fair price.
Prompt service, product as advertised.
Prompt service, product as advertised. Fair price.
Great service and fast shipping!
I ordered my bindings on the weekend and on Tuesday they arrived in Perth! I had even ordered the wrong size, called them up and changed my order on the Saturday and they still managed to get it to me by Tuesday. I was blown away.
Great service and fast shipping!
I ordered my bindings on the weekend and on Tuesday they arrived in Perth! I had even ordered the wrong size, called them up and changed my order on the Saturday and they still managed to get it to me by Tuesday. I was blown away.
Good price and super quick
Good price and super quick delivery
Good price and super quick
Good price and super quick delivery
Awesome experience.
Awesome experience.
Awesome experience.
Awesome experience.
Follow Towlie
It is amazing so comfortable
Follow Towlie
It is amazing so comfortable
Not express post
Items arrived 5 days later, despite paying extra for the express post option. I should’ve just gone the free post(express) option. I’m not sure why I paid extra. None of the packages were packed in express post. A bit deceiving, most would expect express post to be 1-3days. I called to check on progress and was assured they would arrive. And even ordered another item on this advice. So I didn’t get any of the products before my trip. If the website hadn’t advertised fast dispatch and shipping I would’ve gone to the shop, knowing it was a short time frame. This was standard post timeframes. I had very disappointed kids. I had completely ran out of time to go to the shops by the time it was obvious the products wouldn’t arrive. Any other shop would’ve provided the same service. The fast post claim is not true. The products were good. However one life jacket has lost its colour and it hasn’t even been worn yet. Can this be exchanged?
Not express post
Items arrived 5 days later, despite paying extra for the express post option. I should’ve just gone the free post(express) option. I’m not sure why I paid extra. None of the packages were packed in express post. A bit deceiving, most would expect express post to be 1-3days. I called to check on progress and was assured they would arrive. And even ordered another item on this advice. So I didn’t get any of the products before my trip. If the website hadn’t advertised fast dispatch and shipping I would’ve gone to the shop, knowing it was a short time frame. This was standard post timeframes. I had very disappointed kids. I had completely ran out of time to go to the shops by the time it was obvious the products wouldn’t arrive. Any other shop would’ve provided the same service. The fast post claim is not true. The products were good. However one life jacket has lost its colour and it hasn’t even been worn yet. Can this be exchanged?
