As a DIYer, I initially underestimated the time required for my tiling project and had to cancel my order. The store handled the cancellation and refund seamlessly. I will definitely use them again when the project is back on track and can recommend Porcelain Superstore to others.

I selected a specific delivery date when placing the order, but was later contacted and told it would arrive three days later than planned. I explained how important it was for the parcel to arrive on the date, and then confirmed the later date on both email and phone. On the delayed scheduled delivery day (I’d had to rearrange my work schedule to wait in for this!) I called again to confirm, yet nothing arrived. When I contacted them afterwards, I was ignored, and the parcel then appeared unexpectedly the following day. I haven’t yet received any response from Sam regarding my concerns or any form of apology for the inconvenience!

Genuinely excellent service. Delivered to Scotland in 24 hours, and great product. I really recommend these guys. Thanks!

Absolutely love my tiles from Porcelain Superstore. I get compliments from literally everyone who sees my new bathroom floor. The Tropez Mint Patterned tiles I got are gorgeous and unique and were great value for money. The tiles came expertly wrapped so there wasn’t a single broken tile unlike my order from Topps.

Samples were so small couldn’t make a judgement

All perfect,thank you.

Great company, good selection of tiles, good quality and fast delivery of samples and tiles! Thanks for an excellent service, C Mellors

Great service. Prompt and efficient

Beautiful tiles, really set off my fireplace.

Excellent quality and variety of colours, a pleasure to deal with.

Great tiles very happy ,perfect delivery and at a reasinable price Thankyou wull definately use again

Good service. We only ordered some sample tiles but we think we have found the wall tiles we will use for our planned kitchen renovation.

Gorgeous tiles. Great service.

Beautiful tiles and very speedy delivery. Will definitely use again

Beautiful tiles, very large selection

Arrived promptly and well packaged thanks. The tiles won't be fitted yet, got to change clay fire back first.

Ordered a sample & then went onto order enough for my bathroom project. The tiles look fabulous, I am very pleased with them.

Stunning tiles. Beautiful quality. Very prompt service.

We used Marais Stripe Rose on a bathroom. The end result was stunning and the process of ordering and obtaining additional tiles in a short time frame could not have been easier!

Beautiful tiles and a great service. Would recommend.