Missing parts - sent email and no one has responded so product is useless.

I ordered something specifically for my daughters birthday- it got lost by ups- I've asked several times for a manager to call me- still no response- the package took 13 days to arrive after I was told 3 days- I'm not sure how you can run a business with such horrible customer service. (The moon bounce itself is great- waiting on one more package but due to horrible customer service I'll never be ordering from pogo again!!!)

Blower come on time and works great with my inflatable water slide.

Helped me through the ordering process, which made things simple. Delivery was very fast !

After placing an order for a water slide, and the money being taken from my credit card 5 days went by without any email notification of shipping. Upon calling the company 5 days later, I was told thst the slide was sold out, but I can spend an additional $700 to upgrade to a different one, or wait until July or maybe later than that. I requested my money back, and was assured that it would be credited 24 hours later. I am now 72+ hours later and no refund. After calling back today, I feel like I am getting the run around and no straight answers. My next step is the attorney general and BBB.

Jesus was amazing. He took the time to answer all of my questions and went above and beyond customer service. I am starting a new Business and will definitely return and purchase again....

We bought the princess bouncy house for my 7 year old. She loves it! The quality is great. It's the prefect size and blows up and comes down very easily. Customer Service (Tony) was wonderful, she even took my calls when I had a question about set up, which is so super easy! I really have no complaints!

Great inflatable that that is large enough for the entire family to enjoy! Arrived very fast!

Was an easy purchase! My item was sold out but pogo made it easy for us to pick a new item and it was delivered very fast!

The grandkids loves it. I had buyers remorse for a couple of days before delivery and even after it got here, I didn't want to open it and be like I KNEW I SHOULDN'T OF GOT THIS THING!!!!! But once they got in it all my worries was for nothing and I will be ordering the 12 ft or 15 ft slide from POGO BOUNCE HOUSE REALLLLLL SOON!!!!!! I STRONGLY RECOMMEND THIS Company. Just think about how many times in a year you would rent a bounce house or slide and how much it cost for each day of rental and you could of just bought one from POGO BOUNCE HOUSE AND ITS YOURS TO USE ANYTIME YOU WANT THE LITTLE ONES TO BURN OFF SOME ENERGY!!! WORTH EVERY DOLLAR 💵💵💵💵💵😁😁😁!!!! SHERYL B

Toni was great!

Amazing service from the team. Thanks guys!

I’m giving one star because I am very unhappy. The shipping and communication was good but when my 12 foot slide arrived I was so disappointed. The dimensions say 13.5x9x23 and then says this is a 12FOOT SLIDE. Which is a lie. The actual slide is only about 7 feet tall. My kids are 11,13 and one is 8. The reason I got the slide and wasted my money was because I thought this would be a slide they could enjoy during this Covid pandemic. It turned out to be a commercial grade of one of the little $400 slides you can buy because the slide is the same size. Then the slide also says it has a built in sprinkler system which is also false. They have some tabs where you have to basically make your own sprinkler system with the hose. Well I guess they consider it built in. When I called ....the guy was very friendly but I would still have to pay all the shipping fees and restocking fees if I didn’t want the slide. I read the returns policy before purchasing but if the slide was even close to 12 foot this wouldn’t even be a problem because the slide would be great. He said he understood and yes he knew the slide itself wasn’t 12 feet. He seemed sincere in wanting to help because he tried to come up with several solutions but it really will cost me more to send it back and I can’t afford that. It was false advertisement on their part but now I’m the one stuck with a slide I can’t use and I am so disappointed 😔

Good product, only reason for the 4 stars is there is a few air bubbles where the seems are which worries me it will come undone in those areas but so far it hasn’t an has been fun for my kids!

Great price, fast shipping. Good customer service

Jesus was very knowledgable and helpful! Shipping was also incredibly fast!

Shipping was a bit slower than two business days, but everything was great!

We bought the 22ft double lane slide with slip n slide and it is absolutely amazing. Our family loves it! Shipping was fast, we couldn’t be happier!

Initially, I had some buyers remorse after splurging on this summer toy, but that has since changed. Kids have had so much fun and I’m happy it will help us get through the COVID summer. No issues with the quality and arrived in less than a week. Very happy with this purchase and sure it will last for many more summers.

Excellent customer service. I will definitely be letting everyone I know about this awesome company and the even better customer service.