First if all, the good news: The device has arrived and works. The sound on my Beolab18s, compared to the previous chain of Bluesound Node 2i and the Beolab Transmitter 1, is great. On the other side, a) I have received an additional invoice from Swiss Post for shipping b) the manual is rather small and requires some knowhow upfront - is not for dummies c) some functions do not work as described in the manual, e. g. initiating pairing mode and assigning speaker roles by the button on the back d) the setup is much easier to perform through the app, but this is not stated in the manual e) I miss more information on Room EQ and all the functions it provides, so one is left to trial and error. Let me know if you need further information! Best regards, Sveto

Great product for the price.

I bought this system in white with the Surround Hub X as I prefer the DTS format and then purchased 4 white speaker stands for the SONOS ONE to support the Monaco's. The system looks great and sounds great. The quality of the speakers is solid and heavy for their size. Living in a seniors apartment complex in Ontario, Canada, the Subwoofer gives me just enough bass to make its presence known. I am connected up to a 2019 LG B9 OLED TV. I tried the SoundSend, but the difference between it and the HUB X are like night and day. Having the HUB is like having a full on 9 channel receiver without all the bells and whistles, exactly what I was looking for. I had been debating whether or not to go with this type of system for about 3 years and after a full on wired Denon and Pioneer 5. 1. 4 system and the a Samsung 7. 1. 4 system, I finally bought the Platin system and am very happy with it. A few glitches later and conversing with Renny rectified any issues and answered all my questions. The support, for me, was great. I don't do music streaming, so I am not connected to the internet. Thank-you ever so much for everything Renny.

It only took about a week for the package to arrive. I was pleasantly surprised when it arrived! The Monaco 5. 1 Surround Soundsend was easy to install and I had a fantastic time! This deserves 5 stars!

I have to say that your delivery times coming all the way from Denmark are so fast. I have never ever experienced such fast shipping from anywhere overseas. And everything is packaged so nice and tight. And everything looks great.