I’ve been using my Monaco 5. 2. 2 system with SoundSend for 9 months now. The speaker set is brilliant, delivering a rich, immersive sound in my 45 m² living room. However, I wasn’t at all happy with the SoundSend module. The connection to the speakers was very unstable, with constant dropouts. That has now changed with the Hub X. A very stable connection, plenty of connection options and excellent sound. Much better channel separation and a significantly more dynamic soundstage. I couldn’t be happier!

Great service! The best product!

The product performs very well and the people are wonderful - they even offered me a discount to compensate for US tariffs. Generous and capable.

I received my new system within a week of ordering to the UK, great delivery. Unfortunately it came without the centre speaker and EU plugs not UK. After a brief email to Platin, Renny sorted it for a centre speaker and UK leads to be sent out. Finally got the speakers set up and I am very happy with the 5. 1 sound. The set up was very easy via the App. All in all a great system and I would recommend over an Atmos soundbar everytime.

My experience with Platin Audio was exceptional. Great product. Great service when I needed help. Great people!

Everithing has been grate, a small impruvment could have been reciving a delivery date!

Quick shipping and straightforward set up. Thanks

Very satisfied, but two points: - Qobuz Connect is not supported; is an update planned for this? - The iOS app interface is a bit outdated. . .

Packaging is top Delivery time is great The support is nice and efficient As I am not experimented, the installation was a bit complicate for me, but when it works ! wouaouh ! my Monaco 7. 2 is working fine and the experience of sound, as I am a musician, is a dream !

Good experience

Package arrived and all good. Easy enough to set if all up and app works well. The only issue i'm having is both surround speakers are crackling a bit. Does anyone know how I can fix this?

Fast shipping and very good product quality. Combined streamer and wisa transmitter for 2. 0/2. 1 at affordable cost.

The customer service chat was fast and very accommodating. I was really blown away by the Monaco 5. 1's clarity and wide sound stage. After pairing these with the Surround Hub and listening to Spotify lossless, I couldn't stop playing tracks after tracks for hours on end. The best comparison I could come up with is like hearing the audio from high quality open back Sennheiser headphones!

Smooth ordering process. A typing mistake by myself was quickly corrected by customer service. Product well packed. I recommend!

Great products! Great support! Thanks so much!

the buying process was simple, and the delivery was very fast.

Awesome service. Sounds good, easy to use, easy to place.

Quality on highest level! Fastest delivery! Wireless HT solution I was looking for a long time and finally found it in Monaco 5. 1 Surround. Recommend!

es ist alles OK.

Platin Audio, and specifically Renee, have been awesome. They were everso helpful when answering my questions on the system, its delivery and set up. I'm outside the EU, so please be aware of import duties due, and even there Platin Audio have been fabulous. The system itself is everso easy to set up and the sound is incredible. It is worth every penny. If I could change anything I would have liked the system to have a facility to self assess distances and set itself up like my Sony amp does. But otherwise, the whole thing has been perfect. And thank you Renee, you are a star.