For the most part, almost everything would rate as great. But sometimes the powders have some plant debris in them that are somewhat annoying.

Very responsive, quick shipment, product not worth the price and definitely not as strong as advertised.

A consistently good product. Always packed and shipped with care. It must be good if I've been a client since 2014.

Ive been ordering for years and only once I was shorted 1 bag of Bali. I notified customer service and it was taken care of immediately to way over my expectations. Once in many years of ordering. I trust the company completely and I trust there products completely.

The platinum chewables are great. They relax and energized at the same time. The order and shipping process is quick and timely. Very pleased with Phytoextractum. Thank you.

I have used Phytoextractum and their products are high quality and effective. Shipping and checkout experience are also good, in the rare instance I had an issue with an order, they squared it away promptly. Glad to support this company

I haven’t had Maeng Da Thai in a while and this is a lot less bitter than I remember. Much easier to consume. Good stuff.

Phytoextractum's customer service and shipping is excellent. I usually get the Red Maeng Da but I tried the platinum chewable tablets and the soft gels and was highly disappointed.

Great product, price and fast, fast delivery

Great stuff

Very good

Always great as hard as shipping customer service

Phytoextractum is awesome and my go to vendor

Phytoextratums kratom never disappoints. Been a customer for almost 5 yrs? Maybe longer

You guys are the BEST! Recently, my shipment arrived late and Phytoextractum handled the issue perfectly. Even though, it wasn’t their fault, they refunded me the cost for the shipment. I was very happy with how everything was resolved. Thank you!

The website is awkward, the shipping takes longer than stated, and you can't change your order to add a discount if you accidentally hit the order button.

Great product. Fast reliable shipping

Ive taken kratom for over 10 years now for my ptsd anxiety and symptoms of my autism, and its helped me through the most difficult times and things ive ever faced in life. Kratom is a lifeline for me. Over the years ide tried dozens of different vendors from all over the world, and when I found Phytoextractum, I cant even begin to describe how greatful I was to of found a vendor who was not just local but was trustworthy and had the quality level they have. Them being apart of the National Kratom Association was the first thing i noticed theyre supported by, which is a big deal in the Kratom world. The kratom industry can be much like the wild wild west without much enforced regulations and guidelines to follow, and that can be scary as a cunsumer knowing you really don't have any clue how your kratom has been handled, let alone how it was harvested or got to you, if it was ethnically harvested or what, you really dont know. But with Phyto, its totally different and they genuinely value theyre customers saftey and well being. Showing on every package the batch number from theyre third party quality inspections, its truly transparent in theyre production and harvesting of the products they provide. The customer service,love and care they give you is absolutely uncomparable to any other vendor ive ever purchased through. If you have any questions concerns theyre fast to help and reply immediately, its not like others where your waiting 3 or 4 days for a reply, theyre like on it. Ive acually been called directly when my package had been delayed in shipping to check with me if i was ok waiting a little longer or wanted a new package sent out. Phyto is the only kratom vendor I will ever trust and I know I can depend on, after 9 years of ordering from them, they feel like family to me. For the quality product your getting from them and all the hard work and tedious attention placed in every package they send out, the prices are crazy low, and idk how theyre able to do it,...

Great products!

Excellent as always! Fantastic customer service!