Well, whoever is doing the packing needs to learn how to pack and ship heavy items. Hardware box was open and parts everywhere thought out the box, no tape on the box to hold everything in it. Sway bar wasn't in the cardboard supports, and the box was opened upon delivery. Staples didn't hold it together, try some packaging tape next time.

well versed on parts and easy to deal with parts manager

I placed this order on Monday, and now it is Friday, yet the part has still not been delivered. This is especially frustrating given that your location is less than 100 miles away and I paid extra for expedited shipping based on the delivery timeframe that was promised. this delay has caused significant inconvenience for me. This issue has disrupted my car’s repair appointment twice, and two days later the part is still not here. I rely on my car to get to work every day, and these delays have directly affected my daily responsibilities.

Everything was great. My only complaint is that the website was not completely helpful. I ordered brake pads for my Prius, which were listed on the website, but only shims for the rear were listed and not for the front. I had to call and get the part number before I could complete my order.

I have purchased multiple items from your online parts selection at different times and have always got exactly what I needed. You guys are simply the best !

The pieces arrived, no problem, everything perfect, I gave the vin number and they send me an email because I choose the wrong one, piece installed, everything is working great

Excellent purchase. Fair and prompt

Excellent service. Super fast delivery.

Shipped quickly and received what I paid for.

Great price on factory toyota parts and very helpful parts department. I had put in a wrong gasket number on my order. They double checked everything. Got me the correct gasket. Great communication would buy from them anytime in the future.

It’s the best prices I’ve found on genuine Toyota parts, they’re very pleasant to deal with, and they take care to make sure you have the right parts. The shipping is a little pricey, but you can’t have everything, where would you put it?

Fair price and great online experience. The online communication about the product and expected delivery was also excellent! Completely satisfied with the experience and the product.

Everything ok

Not much to say expect that they do a good job of packaging items to prevent damage and shipping time was adequate.

I ordered part for my tacoma on a Saturday and received it on Tuesday!!!! Very happy with service and Will order again in the future. . .

Part was as described and on time.

Parts ordered came fast and were correct. Their return process is very simple also. good to deal with.

Easy part selection. Quick shipping.

Item shipped quick

Products seemed fine. I just wish I didn't have to pay for shipping also.