You did well

Shipping and Customer Support were extremely efficient and helpful. I definitely will continue to use Owl products for our meetings.

There should be a bit more disclosure of how to install and the possible necessity for the owl bar to make the product work more seamlessly. I have seen after the purchase the subtleness of the power cord always being connected.

Best hybrid conferencing system I’ve ever used. The remote folks could follow the conversation around the table, which we thought would be nearly impossible. Definitely worth the investment for my dispersed team.

Great customer service

Excellent results.

Support was excellent! Assisted in an exchange for a damaged unit.

As noted below, we ordered Owl 4+, Owl Bar TV Mount, and Owl Bar (some reason doesn't show up in this review format) together. All came in different packages over a week. Maybe the separate reviews comes from the different shipping/delivery

Service is getting replacement was great, but the replacement did not work

Great

The replacement Owl is amazing! Its much clearer than our old one and your customer service department was wonderful! Thank you so much!

Great customer service. solid product.

Very good service

Delivered promptly.

great support. Walked me through troubleshooting, then ultimately sent a replacement unit.

I was wo happy that I did the online support chat and was made aware of registering as a non-profit prior to placing our order. It offered a very much appreciated discount, and the process from start to finish was very easy. Highly recommend the products as well as the process.

Sales Support was great !

Very helpful

Quick support response

The entire process was easy from start to finish. The order did get delayed; however, I received constant communication about the order. The order arrived at the new date stated. Looking forward to putting the units into action.