Shipping service was fast delivery, properly packaged/protected.

Excellent customer service. Owner promptly answered my questions and I was very pleased with the final product. Excellent value and I will strongly look at Orchard Audio again when I am in the market for a new piece of audio equipment.

Ordered from Europe, the order was picked up quickly and shipping took only 6 days (in Christmas holiday season). Questions are answered within a day or 2, great! Please take the customs into account though (of course, as with all purchases from outside the EU)

Review system seems to work fine

Great

Great service, fast shipping. What more could you ask for?

Süper fast Response to any questions via Whatsapp. The best ever support experience I have ever had. Extremely happy.

Great service and product

I ordered on-line, shipping was quick and well packed. The product is well made, no issues, and it sounds wonderful!!!

Everything needed was done in a simple,, timely fashion.

I’m satisfied

Communication could have been better in some ways. However, I did have a cosmetically damaged DAC which Leo gladly was willing to return or credit.

The parcel arrived here in Switzerland about a week after I've ordered the device. The DAC was very well pcked. Leo is an extremely kind an helpful person, taking some of his valuable time to answer all of my dummy questions.