Good, domestically made bag company, don't overlook the straps and other non-bag items.

prompt shipping and I get what I ordered. Never any problems.

I’m very pleased with North St. Bags -I shopped around for awhile for a quality pannier that fits my needs.

Great website, fast shipping. Good experience all around. If you like to support local businesses, you can't go wrong.

Great service. Tailored my back to what I wanted. Quick shipping. I'll be back.

Great stuff

Arrived as promised Use every day and so far so good

Customer service was super friendly, helpful and clear. I brought my bag into the shop since I live up the street. Certainly open hours aren’t what they once were, but I understand the largely online business focus. Turnaround for my repair was about half the time they estimated when I dropped it off - certainly can’t complain about that!

Great company. Fast shipping, quality bags and no reason to look anywhere else!

Love it perfect design

Great job great service great saddle bags

Na

I have been looking for a shoulder bag/backpack pannier for some time now but had trouble finding one I liked. The big names like Ortlieb and Arkel have options but they are all extremely bulky and look dopey on your back. After trying a couple of those competing bags, I was shocked that they couldn't figure out how to make a backpack. I'm really really happy I found North St. This backpack is great, what makes it so special is...it's a BACKPACK. No need to reinvent the wheel. It looks normal, even fashionable, when you're wearing it. I also love that North St. hasn't gone and made their own 'proprietary' attachment system. I've used Arkel's and I hate it. Too much hardware, too many moving pieces and you can't attach/remove a bag with only one hand. North St. kept it simple with the tried and true hook and elastic attachment that we've already known for decades works great. No need to overengineer it. I'm really happy that North St. made this bag. This probably sounds like a bot review, but I really just like the bag that much.

Very responsive and helpful.

Shipping was quick and convenient

Great product

No problem with ordering on the website. Fast shipping. Great experience.

I was delighted with free shipping in Portland. I kept waiting for my pick up notice and then they were in my mailbox!

Love these products. Super fast shipping too.

Some of THE best customer service out there. Minimal wait for a response. Always helpful and willing to go the extra mile to make sure I, the customer, was satisfied. Will definitely come back for more.