Great website, fast shipping. Good experience all around. If you like to support local businesses, you can't go wrong.

Great service. Tailored my back to what I wanted. Quick shipping. I'll be back.

Great stuff

Arrived as promised Use every day and so far so good

Customer service was super friendly, helpful and clear. I brought my bag into the shop since I live up the street. Certainly open hours aren’t what they once were, but I understand the largely online business focus. Turnaround for my repair was about half the time they estimated when I dropped it off - certainly can’t complain about that!

Great company. Fast shipping, quality bags and no reason to look anywhere else!

Love it perfect design

Great job great service great saddle bags

Na

I have been looking for a shoulder bag/backpack pannier for some time now but had trouble finding one I liked. The big names like Ortlieb and Arkel have options but they are all extremely bulky and look dopey on your back. After trying a couple of those competing bags, I was shocked that they couldn't figure out how to make a backpack. I'm really really happy I found North St. This backpack is great, what makes it so special is...it's a BACKPACK. No need to reinvent the wheel. It looks normal, even fashionable, when you're wearing it. I also love that North St. hasn't gone and made their own 'proprietary' attachment system. I've used Arkel's and I hate it. Too much hardware, too many moving pieces and you can't attach/remove a bag with only one hand. North St. kept it simple with the tried and true hook and elastic attachment that we've already known for decades works great. No need to overengineer it. I'm really happy that North St. made this bag. This probably sounds like a bot review, but I really just like the bag that much.

Very responsive and helpful.

Shipping was quick and convenient

Great product

No problem with ordering on the website. Fast shipping. Great experience.

I was delighted with free shipping in Portland. I kept waiting for my pick up notice and then they were in my mailbox!

Love these products. Super fast shipping too.

Some of THE best customer service out there. Minimal wait for a response. Always helpful and willing to go the extra mile to make sure I, the customer, was satisfied. Will definitely come back for more.

I forgot to say how much I love the color! Also, I emailed asking about some additional details and the response was really helpful! Thanks

I really support smaller, American made companies. The carry community is a picky bunch and what one person wants in a bag is something that another will say is a negative about that bag. I think this is a great company, for the value you can't beat the laptop sleeves which is why I tried the sling, it just wasn't for me.

Cool little sleeve and the best quality from these guys.