Ask Ben Character
ask
ben
All brandsHow it works
Homepage
Brands
newtonbaby-com

Explore

  • Brands A-Z
  • Blog

Company

  • How it works
  • About Yotpo
Ben
By
    Ben
    By

    Explore

    • Brands A-Z
    • Blog

    Company

    • How it works
    • About Yotpo

      Site reviews

      How we present the reviews
      Anonymous user
      Andie E.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Best baby product company ever

      Best baby product company ever

      OCT 15, 2026
      Anonymous user
      Brenda Z.🇺🇸
      Verified Buyer
      5 out of 5 stars

      I enjoyed shopping and how

      I enjoyed shopping and how quickly I received my order

      OCT 15, 2026
      Anonymous user
      Holly V.🇺🇸
      5 out of 5 stars

      Bedside bassinet

      We learned about Newton from a best friend who is also a pediatric RN. We put the bedside bassinet on our registry and received it as a gift. My husband said it was extremely easy to put together. The first night from the hospital our newborn slept great in it. I was extremely nervous our baby would not like the bassinet as I have heard stories but we are 6 weeks in and our baby sleeps like a dream in it! It also makes us feel very secure knowing she is in it. Changing the sheets and pad are also very very easy. Highly recommend getting the bedside bassinet because our baby loves it!! Great quality.

      OCT 12, 2026
      Anonymous user
      Alicia C.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Best customer service and mattress

      I made a mistake placing my order and they got back to me and fixed the problem within hours. I was so impressed. Plus we already got the mattress and love it! Nothing but great things so far.

      SEP 12, 2026
      Anonymous user
      Hannah🇺🇸
      3 out of 5 stars

      Pregnancy Pillow

      After researching multiple different kinds of organic cotton pregnancy pillows, I finally decided on this one. I was a little apprehensive since the material breakdown wasn't listed in the description; it only states that it has an "ultra-plush cotton cover". The very first picture for the pillow has "breathable organic cotton surface" listed. As someone who truly cares about the material touching my body, I was extremely disappointed when I received my pregnancy pillow and the cover was 70% polyester and 30% cotton. False advertising from such a reputable brand was upsetting, as was the fact that I now have to do more research and wait for another pillow to be delivered, when finding comfort during sleep is hard these days. I gave it 3 stars because it did help a little bit with my sleep discomfort, but I'm still upset about the material and deception.

      SEP 10, 2026
      Anonymous user
      Lisa M.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Easy to order and arrived

      Easy to order and arrived quickly

      SEP 6, 2026
      Anonymous user
      Paola P.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Amazing as always

      Amazing as always

      AUG 29, 2026
      Anonymous user
      Karen H.🇺🇸
      Verified Buyer
      4 out of 5 stars

      Product delivery was fast! Easy

      Product delivery was fast! Easy to assemble! Easy order process Now just stop the advertising! Too many emails and adds! Almost a nuisance!

      AUG 22, 2026
      Anonymous user
      Alexis H.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Love

      Love

      AUG 8, 2026
      Anonymous user
      Joan R.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Excellent shipping

      Excellent shipping

      AUG 7, 2026
      Anonymous user
      Marisa B.🇺🇸
      Verified Buyer
      5 out of 5 stars

      The purchasing and delivery process

      The purchasing and delivery process was very easy.

      AUG 1, 2026
      Anonymous user
      Robin K.🇺🇸
      1 out of 5 stars

      Tip Toe Bunk - Not As Advertised

      We purchased the tip top bunk for our daughters (aged 2 and 5). We loved the concept of being able to have stand alone twin beds and then convert them into bunk beds when our eldest daughter turns 6. I am extremely disappointed that the beds are not identical when they stand alone. In the advertising pictures it very clearly shows two identical and independent twin beds. However, upon final assembly the beds are very dissimilar in appearance - i. e. , height of headboard and footboard, exterior posts - everything. The beds are a nice soft white and neutral wood that I love, but I would have never purchased this had I know the beds were not not identical when standalone. I've repetitively bought from Newton and am sincerely disappointed by the falseness of their item listing and hope their customer service can provide prompt resolution to restore my faith and support in the Newton brand and community.

      JUL 17, 2026
      Anonymous user
      Gretchen N.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Great quality!!

      Great quality!!

      JUL 3, 2026
      Anonymous user
      Kiana🇺🇸
      1 out of 5 stars

      Bad customer service and beyond

      I don’t normally take time to write reviews but now I’ve had too many bad experiences to not take the time to write one. I really started out liking newton so not sure if the quality and customer service has just gone down hill over the last couple years or what. The quality of the bassinet doesn’t last through one child. The fabric that surrounds the bassinet has a huge hole just after using with one child. I also read another review that complains it’s not level which I didn’t really think to take out our level to see but now after reading that I do agree it tilts to one side forcing my baby to roll/favor one side over the other. Then, I purchased the crib mattress which honestly has held up for both my kids so no complaints there. The mattress cover works and is easy to take on and off to wash. Wanting to stick with the brand because my toddler is a tummy sleeper I purchased the twin mattress. Not only is it too hard to sleep on- which their recommendation was to purchase the waterproof mattress cover to soften it which didn’t make a difference, but it’s so complicated to piece together. It’s essentially just three crib mattresses with individual linings, then shoved together in a zipper cover. Which ideally you don’t want to be washing this all the time with potty training, hence the waterproof mattress cover but despite following the care instructions the waterproof top has shrunk therefore not covering the whole mattress and now I have a half working mattress cover and now have to take the whole thing apart if my potty training toddler has an accident. The original version that came with the mattress when I purchased it is different from another one I had purchased through Amazon. When I tried to talk with customer service I got an AI bot that said if I purchase via newtons website it’s the same version I bought with the mattress so I repurchased again through newton this time to hopefully get the original mattress cover I had. It’s not. It’s the exact one I g...

      JUN 30, 2026
      Anonymous user
      Katherine D.🇺🇸
      Verified Buyer
      1 out of 5 stars

      Poor customer service. Maybe AI

      Poor customer service. Maybe AI but no matter what we wrote we got identical response saying to file a claim. Which didnt make sense since we emailed immediately upon receiving our items. They arrived damaged and dirty on the outside and in the case of the sheets, with manufacturing defects as well. The poor workmanship on the crib and the cheap quality of the mattress aside, expecting the customer to file a claim when we sent clear photos and immediate reports of manufacturing defect is poor customer service.

      JUN 15, 2026
      Anonymous user
      Frances R.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Compact Travel Crib

      Absolutely love the compact travel crib. It is genuinely so lightweight, easy to set up, breathable and perfect! Not just for traveling but saving space in your home. Highly recommend! Mom of 2 here :)

      JUN 1, 2026
      Anonymous user
      Brooke C.🇺🇸
      Incentivized review
      5 out of 5 stars

      BEST BABY MATTRESS

      As a first-time mom, I did SO much research before choosing a crib mattress, and I’m so glad I went with the Newton Baby Crib Mattress. The biggest thing for me was peace of mind, and this mattress truly delivers. The breathability feature helped ease a lot of my anxiety, especially during those early postpartum nights when you’re constantly checking to make sure your baby is okay. Another HUGE plus is that it’s completely washable. We’ve already had a couple messes, and being able to rinse it off and have it good as new is a game changer. It’s also lightweight, which makes changing sheets so much easier (especially in the middle of the night). Yes, it’s a bit more expensive than other mattresses, but in my opinion, it’s 100% worth it for the safety features and convenience. I would absolutely recommend this to any new parent looking for something high-quality and stress-reducing.

      MAY 5, 2026
      Anonymous user
      Ashwini M.🇺🇸
      Verified Buyer
      5 out of 5 stars

      My experience with Newton regarding

      My experience with Newton regarding shipping and customer service was smooth. The order arrived on time, and I didn’t face any issues during the process. Overall, everything was handled efficiently.

      APR 24, 2026
      Anonymous user
      Christine I.🇺🇸
      5 out of 5 stars

      Bassinet & Bedside Sleeper - Great Decision!

      I’ve been really happy with the Newton bassinet. It was super easy to set up and just as easy to clean, which makes a big difference day to day. It looks chic, the color is beautiful, and it fits perfectly beside the bed for easy access at night. Overall, a great mix of style and practicality. I am very happy with my purchase!

      APR 7, 2026
      Anonymous user
      Jessica🇺🇸
      5 out of 5 stars

      Bassinet

      I recently got the bassinet for my grandson and I love it. Very convenient and he sleep well in it. Dana with customer service is awesome to work with.

      MAR 11, 2026
      12345

      More brands you might like

      Tactical Baby Gear brand image
      baby & toddler

      Tactical Baby Gear

      View brand|Shop brand
      Rating
      5.0
      Total Reviews
      74.6K
      CadenLane brand image
      baby & toddler

      CadenLane

      View brand|Shop brand
      Rating
      4.9
      Total Reviews
      123.9K
      The Sleep Store brand image
      baby & toddler

      The Sleep Store

      View brand|Shop brand
      Rating
      4.9
      Total Reviews
      89.6K
      Newton logo

      Newton

      baby & toddler
      4.7
      |
      9,783
      Visit online store
      Newton logo

      Newton

      baby & toddler
      4.7
      |
      9,783
      Visit online store
      4.7
      4.7 out of 5 stars
      Based on 9783 reviews
      5
      8435
      4
      657
      3
      233
      2
      152
      1
      306
      Ratings distribution data table
      StarsCount
      58435
      4657
      3233
      2152
      1306
      Total9783