Great service and delivery

Good shipping, good advice, good product

Quick delivery however didn’t give me the free gift for spending over £80 as advertised on the website.

Very quick shipping and very well packed - I have all the candles, face oil, foam bath, pillow mist etc. Lovely product and I ask for this every Christmas.

Slow to process refunds

Amazing

Excellent quality.

This will not be the last time I order from this company. Simply amazing

All good

Terrible. Waiting since 14th February, its now 24th, for someone to help me with a pod that leaks and usb doesn’t fit. I’ve wasted half a bottle of oil and they aren’t cheap. I’ve sent pictures and still nothing from them.

Great website easy to order and arrives quickly. Fabulous products. My only wish is for samples! And maybe don't use the horrible tiny pieces of cardboard in the packaging as makes such a mess.

Delivery was fine but feel packaging for postage could be reduced

The customer service was amazing. I don’t think I’ve ever had such good customer service.

Very poor Royal Mail delivery service as said parcel it had been delivered when it went back to the centre. I also was grilled about the fact I’d allegedly received it but hadn’t

Really prompt delivery!

Luxury In a mist

Amazing service

Delivered on time and updates were good very happy

The oil was missing from my package and your team immediately sorted a replacement.

The service was fabulous as was the product.