I love this candle and was so excited to receive it! What I did not care for? I placed my order and heard nothing from the company for over a week! Then the item finally shipped but seeing as it came from another country it took that much longer! So I would say your turnaround time is sincerely lacking

All good

Terrible. Waiting since 14th February, its now 24th, for someone to help me with a pod that leaks and usb doesn’t fit. I’ve wasted half a bottle of oil and they aren’t cheap. I’ve sent pictures and still nothing from them.

Great website easy to order and arrives quickly. Fabulous products. My only wish is for samples! And maybe don't use the horrible tiny pieces of cardboard in the packaging as makes such a mess.

Delivery was fine but feel packaging for postage could be reduced

The customer service was amazing. I don’t think I’ve ever had such good customer service.

Very poor Royal Mail delivery service as said parcel it had been delivered when it went back to the centre. I also was grilled about the fact I’d allegedly received it but hadn’t

Really prompt delivery!

Luxury In a mist

Amazing service

Delivered on time and updates were good very happy

The oil was missing from my package and your team immediately sorted a replacement.

The service was fabulous as was the product.

Fast shipping, great product. Thank you.

Good product….a little delayed on the delivery but no big deal in this environment. Quality products.

No comment needed

Fast and efficient as always!

Exceptional products and service

Package arrived safely and securely packaged.

Beautiful products.