Love the NEOM refills — easy to use, smell amazing, and a much more sustainable option. The scent lasts well and keeps my home feeling fresh and relaxing. Will definitely keep repurchasing!

Love it!

Excellent customer service

NEOM is above and beyond any other company in its field

Loved the handwash & will be purchasing the refills

The staff in the shop in Kildare village are very helpful

I’ve been burning the Neom Candle in “Pure Luxury” and honestly… it lives up to the name. The scent is soft but rich at the same time — think clean, expensive spa vibes with a subtle warmth that fills the room without being overpowering. It’s one of those candles that makes your whole space feel instantly calmer and a bit more put together (even if there’s laundry on the chair, like… we move 😅). It burns evenly, throws scent well in a medium room, and doesn’t give that artificial “too sweet” headache smell some candles do. Definitely feels like a little treat-yourself moment every time I light it. Would 100% repurchase — this is one of those “don’t save it, light it” candles.

Excellent

Lovely place to shop with fabulous products

Lovely lady in the shop. Very helpful and signed me up for rewards.

Disappointed with NEOM. I placed an order for a birthday gift for my sister, to be delivered (I paid for next day delivery). The gift was not delivered next day and was not delivered to the correct address, the proof of delivery shows this. The delivery company was EVRI who were unhelpful is assisting and advising where and to who the gift was left. Totally awful customer service

Generally pleased, but fragrance in shop was really very strong as they had a few wellbeing pods on at the same time. Giving a false impression of strength of fragrance

I have bought products a few times from Neom, the products are very nice but expensive. My most recent order stated it would arrive between 2-4 working days and it was for a birthday present. I hadn't receive the order by the 4th day and so I complained and the order then arrived on the 4th day late in the evening so I could not give this across as a present.

Shipping is prompt enough, and so is customer service but refund for returns in case you have to will take a while.

I’ve been using Neom diffusers and hand cream for years, and I’m still obsessed! The diffusers make my home smell amazing without being overpowering—perfect for relaxing or getting in the zone. The hand cream is a dream: absorbs quickly, leaves hands soft, and smells subtly gorgeous. Honestly, these little indulgences make everyday routines feel a bit more luxurious. Highly recommend!

I absolutely love the Neom products and their packaging! My go to place for buying gifts!

Its a lovely diffuser but I'm slightly disappointed with the noise it makes when misting, was expecting it to be quieter. Other than that it is lovely and the scent of the oils is beautiful.

Third time I have brought perfect nights sleep reed diffuser and it smells completely different to my previous purchases I am very dissapointed at the inconsistency as this was not a cheapnitem

Neom products are always brilliant but what makes the even better is the outstanding customer service in particular a young lady called Flo! Honestly the best customer service I’ve experienced in forever. Thank you Flo!

Neom diffusers and oils bring a beautiful, natural fragrance into your home without being too strong or artificial. The scents are calming and uplifting — perfect for relaxing evenings or creating a soothing atmosphere. The diffusers look elegant and are easy to use, blending well into any room. The oils are high-quality and long-lasting, and many of the wellness blends (like lavender and citrus) help with stress relief and sleep. A lovely choice if you enjoy gentle, spa-like aromatherapy at home.