I have no experience with customer service. Ordering was easy and delivery was hassle free.

I will continue to order from Matire Lab Tokyo. Ordering was smooth. Delivery was fast!

Wonderful, quality products that deliver on promises.

Prompt service

Love it!

Fast shipping and great product

I just wanted to share my thoughts on the Perfect Repair Leave-In Conditioner & Detangler that I recently tried. Honestly, I think it’s a pretty good product! The way it sprays from the bottle is great, and it has such a lovely scent that makes using it a treat. It really helps with detangling my hair, which is always a win in my book! Overall, I’d say it’s a wonderful option out there, especially for those with thick hair dealing with pesky knots. Just not quite a holy grail for me. Happy hair days ahead!

The Perfect Clean Scalp Balancing Sake Rinse truly lives up to its claims by effectively removing all traces of product buildup. After using it, my scalp feels incredibly clean, almost like it has been rejuvenated! The most enjoyable aspect of this rinse is the invigorating sensation it leaves behind, making my scalp feel refreshed and revitalized. It has become an essential part of my hair care routine that I can't imagine living without, so I even purchased two backup bottles. My enthusiasm for this product is undeniable! In fact, I'm gifting my father a bottle along with the Perfect Clean 2-in-1 Scalp Scrub and Shampoo, which is another absolute must-have. He has an itchy scalp; combining the rinse and the scrub will help alleviate that issue.

I love the smell and my scalp has never been so clean

good product

Beautiful line, colors and scents and affective products. Packaging is always done well, no worries of things arriving broken.

Always excellent service. Easy purchasing experience.

Love all the products so far.

It feels the improvement right away.

It was shipped sooner than I expected!

Bye bye dandruff & itchy scalp! My hair & scalp is so healthy now, thank you.

Website is easy to navigate. Shipping is always on time.

clean smelling product that makes my hair feel hydrated

love it. best i’ve found

Amazing! All the products I've ordered so far is wonderful and will continue to buy again and again!