Great customer service! Very prompt response in replacing a defective pump for the shampoo bottle.

Shipping, customer service, products --- all 10/10

Smells amazing and my hair just looks healthier. Much more manageable.

💜💆‍♀️👍

NatureLab Tokyo is easy to navigate and easy to order from. The products I ordered arrived expediently, well-packaged, intact, and I am pleased with the results thus far. Extremely satisfied with the NatureLab Tokyo line of products.

Seems to detangle my hair well.

Perfect!

quick shipping

smooths waves and frizzies as promised. love the scent. fresh and clean.

Outstanding products and at the right price!!!

Shipped my items in a timely manner! No complaints.

Always fast shipping.

I love your stuff!!,

In general, I think this is a good company. I use Kiseki Molecular Repair Leave-in Hair Masque every other day when I wash my hair. It keeps my hair soft and helps to reduce breakage. The instruction says to use 1-3 pumps each time. I need 5 pumps. Maybe because I have long hair.

Good experience.

No issues so far

I'm on my first order. I already see a noticeable improvement on my hair.

I love these bottle to start! And that you can buy refillable bags to use less waste. The conditioner was something I had purchased a long time ago and fell in love with how soft it made my hair! So I went and purchased the shampoo. I do feel that my hair gets oily a little faster with the use of the shampoo. But it’s not enough for me to stop using.

Love this hair routine!!!

Quick shipping, love the products!