Excellent, welcoming customer service and assistance. The staff explained the products, advised me of military discounts offers and rewards membership.

Shipping was delayed a while. . . . but otherwise everything was great!

We discovered the shop in Naples during our holidays. We bought several different products. They are all great!

Quick delivery. I purchased bar shampoo, conditioner and loofah soap. The shampoo makes a lot of lather. And my hair is so soft with the conditioner. The loofah soap smells great. The only thing I can say negative about it is, I have a hard time holding on to it. The soap is slippery and falls out of my hands onto the shower floor several times during a shower. User fault!!

5 star soap. Everything you want in a bar soap and more. Smells were more intense and skin felt great. Very pleased⁹

Perfect in every way. Thank you

Staff was very helpful and knowledgeable

Love your products a friend of mine gave me a bar of the Honey Almond I feel in love with it that's how I came about ordering it. Super fast shipping was great!

I love the soaps so much I will not use anything else!

Clerk was very helpful.

The ladies who run that store make you feel so welcome and answer any question I’ve ever had. They just have a very welcoming way about them. They do an amazing job! As far as the products, the best I have ever found! I order from them when I am in New York. Everything is amazing!

My experience with Naples Soap is always a pleasure. Their products are great as is the customer service. Highly recommend.

The gift arrived on time as promised. Great products!

Love the products, very fast delivery and great customer service.

I love coming and shopping at the Naples Soap Company at coconut point!

It was great

I loved

Ordered on August 21, 2025 and as of September 4, 2025, I have not received my order. One item is a gift for a family member.

Customer service support was great! Samantha was very understanding and supportive of my issue and offered a good solution. I was extremely happy with the support I received.

I love your products but wish every scent was offered in each type of item. Would be nice to have full sets.