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Yotpo

Be the marketer you can be

Explore

  • Search
  • Brands A-Z

Company

  • How it works
  • About Yotpo

Resources

  • Blog
  • Shopify Reviews App
  • Review Calculator

Support

  • Contact Support
  • Help Center
  • Connect with an Agency
  • Accessibility Statement
  • API Documentation
  • API Changelog
  • Yotpo Status
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Site reviews

Anonymous user
Heidi W.🇺🇸
JUN 17, 2022
1 out of 5 stars

Still waiting

I placed 2 orders in MARCH. It's taking so long so I no longer want my orders. I've emailed to cancell a couple of wees ago with no reply. I just emailed again. I will let you know what happens!

Anonymous user
Heidi W.🇺🇸
1 out of 5 stars

Still waiting

I placed 2 orders in MARCH. It's taking so long so I no longer want my orders. I've emailed to cancell a couple of wees ago with no reply. I just emailed again. I will let you know what happens!

JUN 17, 2022
Anonymous user
Ana🇮🇪
JUN 3, 2022
1 out of 5 stars

Horrible service

Ordered and paid €62. 40 on 5th of May. 19th of May I have sent an email asking on an update and have been ignored. 23rd of May I have send another email asking on a delivery update as I can't track my order (error) and finally got an answer: "" Hello Ana, I'm sorry that you haven't received your order yet. Please bear with Best Regards Customer Service Nails Inc LONDON 3rd Floor 19-23 Grosvenor Hillme while I look into this for you. London W1K 3QD"". No reply since. I have sent another email on 24th, 25th and 30th and have been ignored. Asked for refund, didn't get any answer neither a refund. Completely unprofessional and disrespectful.

Anonymous user
Ana🇮🇪
1 out of 5 stars

Horrible service

Ordered and paid €62. 40 on 5th of May. 19th of May I have sent an email asking on an update and have been ignored. 23rd of May I have send another email asking on a delivery update as I can't track my order (error) and finally got an answer: "" Hello Ana, I'm sorry that you haven't received your order yet. Please bear with Best Regards Customer Service Nails Inc LONDON 3rd Floor 19-23 Grosvenor Hillme while I look into this for you. London W1K 3QD"". No reply since. I have sent another email on 24th, 25th and 30th and have been ignored. Asked for refund, didn't get any answer neither a refund. Completely unprofessional and disrespectful.

JUN 3, 2022
Anonymous user
G W.🇬🇧
MAY 20, 2022
1 out of 5 stars

Extremely disappointed

I ordered 3 nail varnishes on 1st April 2022 and up to today (20th May 2022) I haven't received them. I've sent 4 emails and phoned 5 times and I haven't had a response from any of them.

Anonymous user
G W.🇬🇧
1 out of 5 stars

Extremely disappointed

I ordered 3 nail varnishes on 1st April 2022 and up to today (20th May 2022) I haven't received them. I've sent 4 emails and phoned 5 times and I haven't had a response from any of them.

MAY 20, 2022
Anonymous user
Tina🇺🇸
MAY 9, 2022
1 out of 5 stars

Color change nail polish

First time buying something like this and my daughter got it for me for Mother’s Day. I was very excited when we got it together. Very very disappointed when it stayed white and nomatter hot or cold it never changed color. Wasn’t worth our time money or excitement.

Anonymous user
Tina🇺🇸
1 out of 5 stars

Color change nail polish

First time buying something like this and my daughter got it for me for Mother’s Day. I was very excited when we got it together. Very very disappointed when it stayed white and nomatter hot or cold it never changed color. Wasn’t worth our time money or excitement.

MAY 9, 2022
Anonymous user
Virginia🇬🇧
MAR 23, 2022
1 out of 5 stars

No response very poor

Bought Mayfair lane varnish it was twice the price came in smaller bottle you need 3 coats it comes of within a couple of days. Have emailed twice to be ignored. Disappointed as been using nailsinc for years

Anonymous user
Virginia🇬🇧
1 out of 5 stars

No response very poor

Bought Mayfair lane varnish it was twice the price came in smaller bottle you need 3 coats it comes of within a couple of days. Have emailed twice to be ignored. Disappointed as been using nailsinc for years

MAR 23, 2022
Anonymous user
Anna B.🇺🇸
MAR 18, 2022
5 out of 5 stars

I admire your product it’s

I admire your product it’s very good I gave my daughter base coat top coat and back to life

Anonymous user
Anna B.🇺🇸
5 out of 5 stars

I admire your product it’s

I admire your product it’s very good I gave my daughter base coat top coat and back to life

MAR 18, 2022
Anonymous user
Jill🇬🇧
MAR 17, 2022
1 out of 5 stars

Jillian

I have waited a month in my order and still haven’t received it. I’ve sent many emails with no response. I’m having great difficulty getting a refund. I do not recommend. Would be giving 0 stars if possible.

Anonymous user
Jill🇬🇧
1 out of 5 stars

Jillian

I have waited a month in my order and still haven’t received it. I’ve sent many emails with no response. I’m having great difficulty getting a refund. I do not recommend. Would be giving 0 stars if possible.

MAR 17, 2022
Anonymous user
Gill H.🇬🇧
MAR 10, 2022
5 out of 5 stars

Lovely Nails

Love NailsInc products. My nails have never looked so good.

Anonymous user
Gill H.🇬🇧
5 out of 5 stars

Lovely Nails

Love NailsInc products. My nails have never looked so good.

MAR 10, 2022
Anonymous user
Tara R.🇬🇧
MAR 9, 2022
5 out of 5 stars

Love Love Love Nails Inc.

Love love love Nails Inc. Outstanding selection of quality nail products. Whether you want on trend colours or prefer the classics they got it all. Great care products for each step of your nail care. Brilliant website and excellent service.

Anonymous user
Tara R.🇬🇧
5 out of 5 stars

Love Love Love Nails Inc.

Love love love Nails Inc. Outstanding selection of quality nail products. Whether you want on trend colours or prefer the classics they got it all. Great care products for each step of your nail care. Brilliant website and excellent service.

MAR 9, 2022
Anonymous user
Edith W.🇬🇧
MAR 9, 2022
5 out of 5 stars

Very well packed.

Very well packed.

Anonymous user
Edith W.🇬🇧
5 out of 5 stars

Very well packed.

Very well packed.

MAR 9, 2022
Anonymous user
Liza T.🇬🇧
MAR 9, 2022
5 out of 5 stars

Thankyou, 5 star all round

Thankyou, 5 star all round

Anonymous user
Liza T.🇬🇧
5 out of 5 stars

Thankyou, 5 star all round

Thankyou, 5 star all round

MAR 9, 2022
Anonymous user
Ian S.🇬🇧
MAR 8, 2022
5 out of 5 stars

This company is great

Everything about this company is great. Quality products,which there are so many of. excellent customer service and fast and efficient delivery. And every now and again you get sent offers. All good

Anonymous user
Ian S.🇬🇧
5 out of 5 stars

This company is great

Everything about this company is great. Quality products,which there are so many of. excellent customer service and fast and efficient delivery. And every now and again you get sent offers. All good

MAR 8, 2022
Anonymous user
Anthony G.🇬🇧
MAR 8, 2022
4 out of 5 stars

I bought it as part

I bought it as part of a Valentines present, she loves it. ❤

Anonymous user
Anthony G.🇬🇧
4 out of 5 stars

I bought it as part

I bought it as part of a Valentines present, she loves it. ❤

MAR 8, 2022
Anonymous user
Heather L.🇬🇧
MAR 8, 2022
5 out of 5 stars

Very helpful product, strengthens the

Very helpful product, strengthens the nails after gels, helped my nails immensely .

Anonymous user
Heather L.🇬🇧
5 out of 5 stars

Very helpful product, strengthens the

Very helpful product, strengthens the nails after gels, helped my nails immensely .

MAR 8, 2022
Anonymous user
Yana D.🇺🇸
MAR 8, 2022
5 out of 5 stars

Heart Nails

Very cute for Valentine's Day and in general.

Anonymous user
Yana D.🇺🇸
5 out of 5 stars

Heart Nails

Very cute for Valentine's Day and in general.

MAR 8, 2022
Anonymous user
Lynda C.🇬🇧
Verified Buyer
MAR 8, 2022
5 out of 5 stars

Lots of lovely colours

Easy to navigate the website. Pretty packaging. Fast delivery and pretty colours. Good staying power on the nails.

Anonymous user
Lynda C.🇬🇧
Verified Buyer
5 out of 5 stars

Lots of lovely colours

Easy to navigate the website. Pretty packaging. Fast delivery and pretty colours. Good staying power on the nails.

MAR 8, 2022
Anonymous user
Luan C.🇬🇧
MAR 8, 2022
5 out of 5 stars

Fab

Love the nail polishes and service is great.

Anonymous user
Luan C.🇬🇧
5 out of 5 stars

Fab

Love the nail polishes and service is great.

MAR 8, 2022
Anonymous user
Catherine L.🇬🇧
MAR 8, 2022
5 out of 5 stars

Order received as per delivery

Order received as per delivery e-mails and item as described. Not used yet as a gift. Website very easy to get around. Will buy again from this Company

Anonymous user
Catherine L.🇬🇧
5 out of 5 stars

Order received as per delivery

Order received as per delivery e-mails and item as described. Not used yet as a gift. Website very easy to get around. Will buy again from this Company

MAR 8, 2022
Anonymous user
Margaret W.🇬🇧
MAR 8, 2022
5 out of 5 stars

Great nail polish colours excellent

Great nail polish colours excellent I have 32different colours all lovely packaging and delivery good as well no complaints !

Anonymous user
Margaret W.🇬🇧
5 out of 5 stars

Great nail polish colours excellent

Great nail polish colours excellent I have 32different colours all lovely packaging and delivery good as well no complaints !

MAR 8, 2022
Anonymous user
Jennifer🇬🇧
NOV 30, 2021
1 out of 5 stars

Waste of customer time

You guys lost my order at your warehouse. It’s taken me over a week to reach someone at customer service and now it’s been another week and still not resolved. Just refund or resend the order and stop wasting my time and money chasing you guys. Shame bc I’ve been a customer for nearly 10 years.

Anonymous user
Jennifer🇬🇧
1 out of 5 stars

Waste of customer time

You guys lost my order at your warehouse. It’s taken me over a week to reach someone at customer service and now it’s been another week and still not resolved. Just refund or resend the order and stop wasting my time and money chasing you guys. Shame bc I’ve been a customer for nearly 10 years.

NOV 30, 2021
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4.8
4.8 out of 5 stars
Based on 2347 reviews
5
2006
4
234
3
37
Ratings distribution data table
StarsCount
52006
4234
337
223
147
Total2347
2
23
1
47