Site reviews
Excellent Customer Services
Excellent customer service, a prompt response when requesting COSHH safety data sheets.
Excellent Customer Services
Excellent customer service, a prompt response when requesting COSHH safety data sheets.
Problematic to say the least
I'v used Bolloms Nitrostain Brown Oak as a basic stain for 40+ years in my restoration business, but they're now defunct, so. . . I rang you to ascertain which of your 'Oak' Nitrostains, or others, would be the best match. Despite a promise, I was not rung back: Nieither did anyone reply to the 3 E-mails I then sent you. Lastly, I went to my local 'Brewers' outlet to see if they could help. Funnily enough they didn't seem at all surprised by your lack of communication, and described you as "unhelpful', at least at that branch. Given the number of restoration products and businesses that have disappeared from the market place, it really is not at all helpful when one of the remaining is so apparently dismissive of their actual and potential customer base. I would have given you no stars, but my order arrived promptly, and WITH a receipt, which is rare now days, so I gave you 2 stars for that. I have to say I was also somewhat surprised at your prices, but. . . . Cheers. John
Problematic to say the least
I'v used Bolloms Nitrostain Brown Oak as a basic stain for 40+ years in my restoration business, but they're now defunct, so. . . I rang you to ascertain which of your 'Oak' Nitrostains, or others, would be the best match. Despite a promise, I was not rung back: Nieither did anyone reply to the 3 E-mails I then sent you. Lastly, I went to my local 'Brewers' outlet to see if they could help. Funnily enough they didn't seem at all surprised by your lack of communication, and described you as "unhelpful', at least at that branch. Given the number of restoration products and businesses that have disappeared from the market place, it really is not at all helpful when one of the remaining is so apparently dismissive of their actual and potential customer base. I would have given you no stars, but my order arrived promptly, and WITH a receipt, which is rare now days, so I gave you 2 stars for that. I have to say I was also somewhat surprised at your prices, but. . . . Cheers. John
I'm very happy with the
I'm very happy with the quality of the button polish and it's very helpful to be able to buy it in a variety of sizes. Ordering was easy and delivery was fast.
I'm very happy with the
I'm very happy with the quality of the button polish and it's very helpful to be able to buy it in a variety of sizes. Ordering was easy and delivery was fast.
Great customer service
Thanks for your fast and efficient customer service! (Sam Perez)
Great customer service
Thanks for your fast and efficient customer service! (Sam Perez)
First class service
First class service, from purchase to delivery. Super fast delivery and great items I bought. Will use again without hesitation. Thank you
First class service
First class service, from purchase to delivery. Super fast delivery and great items I bought. Will use again without hesitation. Thank you
Beautiful paint
I'm delighted with my paint. It's a wonderful colour and is truly beautiful paint. Not full of terrible nastys that will harm me or the environment. Thank you.
Beautiful paint
I'm delighted with my paint. It's a wonderful colour and is truly beautiful paint. Not full of terrible nastys that will harm me or the environment. Thank you.
Excellent
Excellent Customer Service - Question asked and advice needed - Prompt reply - All good
Excellent
Excellent Customer Service - Question asked and advice needed - Prompt reply - All good
Love Mylands but …
Love Mylands usually but on this occasion I had an item missing (undercoat) from my order so a little bit annoying. Thankfully my painter wasn’t turning up this week so it wasn’t going to affect the work but even so it’s slightly irritating. Phone lines incredibly busy so took a while to get through (10 mins) - I didn’t want to fill out an online form for a missing item for obvious reasons but top marks for the chap who answered and sorted. As I say I do love Mylands but whoever packages their orders needs a word :/
Love Mylands but …
Love Mylands usually but on this occasion I had an item missing (undercoat) from my order so a little bit annoying. Thankfully my painter wasn’t turning up this week so it wasn’t going to affect the work but even so it’s slightly irritating. Phone lines incredibly busy so took a while to get through (10 mins) - I didn’t want to fill out an online form for a missing item for obvious reasons but top marks for the chap who answered and sorted. As I say I do love Mylands but whoever packages their orders needs a word :/
Great service
Great company to deal with
Great service
Great company to deal with
Excellent service, paint and delivery
Excellent service, paint and delivery time. Colour chart great with a range of colours
Excellent service, paint and delivery
Excellent service, paint and delivery time. Colour chart great with a range of colours
Great service, love the company
Great service, love the company ethics, paint went on and finished like a dream best paint I’ve applied to date, hopefully get a few more rooms done soon
Great service, love the company
Great service, love the company ethics, paint went on and finished like a dream best paint I’ve applied to date, hopefully get a few more rooms done soon
Questions for technical customer service
Customer service is outstanding
Questions for technical customer service
Customer service is outstanding
The colour was beautiful &
The colour was beautiful & went on really well. Service great too & delivered within two days.
The colour was beautiful &
The colour was beautiful & went on really well. Service great too & delivered within two days.
Outstanding Colour Consultation and Paints
I came for a Colour Consultation with Gemma and left literally seeing the world of colour and decoration differently! Gemma was so interesting, helpful and knowledgable. She helped me so much with projects I had been stuck on for years. I cannot recommend Mylands highly enough for quality of advice and quality of products. Nigel in the showroom is brilliant too. Well worth the trip across London for me-I won't be going anywhere else.
Outstanding Colour Consultation and Paints
I came for a Colour Consultation with Gemma and left literally seeing the world of colour and decoration differently! Gemma was so interesting, helpful and knowledgable. She helped me so much with projects I had been stuck on for years. I cannot recommend Mylands highly enough for quality of advice and quality of products. Nigel in the showroom is brilliant too. Well worth the trip across London for me-I won't be going anywhere else.
Speedy, wonderful all round.
Speedy, wonderful all round.
Speedy, wonderful all round.
Speedy, wonderful all round.
great long standing supplier to our business
always very helpful and supportive with technical details always our first point of call
great long standing supplier to our business
always very helpful and supportive with technical details always our first point of call
Speedy shipping, well packaged and
Speedy shipping, well packaged and instructions included.
Speedy shipping, well packaged and
Speedy shipping, well packaged and instructions included.
Excellent customer service, great products
Excellent customer service, great products tu use.
Excellent customer service, great products
Excellent customer service, great products tu use.
Exceptional paint, as usual. Initially
Exceptional paint, as usual. Initially ordered the “Beauvais” paint in the olive stone but found it almost impossible to apply then realised there was only half of my order (2. 5ltrs instead of 5ltrs) so I contacted Mylands and was very happy with the after care they offered. Not only was my issue solved, it was the manner in which it was solved. The person I spoke to, sorry I forgot his name, was very courteous, understanding and respectful. The knowledge and professionalism he offered was exceptional and made me feel at ease. The outcome was very satisfactory and at no extra cost the issue was resolved.
Exceptional paint, as usual. Initially
Exceptional paint, as usual. Initially ordered the “Beauvais” paint in the olive stone but found it almost impossible to apply then realised there was only half of my order (2. 5ltrs instead of 5ltrs) so I contacted Mylands and was very happy with the after care they offered. Not only was my issue solved, it was the manner in which it was solved. The person I spoke to, sorry I forgot his name, was very courteous, understanding and respectful. The knowledge and professionalism he offered was exceptional and made me feel at ease. The outcome was very satisfactory and at no extra cost the issue was resolved.
Top customer service
I contacted about getting a gloss mixed to a ral colour, the response was quick and very helpful. Highly recommended Thank you
Top customer service
I contacted about getting a gloss mixed to a ral colour, the response was quick and very helpful. Highly recommended Thank you



