I was contacted to confirm the engraving and communication was very good. The item arrived in good time.

Great communication from start to finish, excellent service and delivery, 1 of the best business I've had the pleasure of using

Super happy with the service and will tell any one who needs to wear medical ids

I had a few questions and was glad that I called. You and your team are awesome and delivery was so fast. Highly recommend 100%

Excellent quality and speedy delivery

Recommend My Identity, their communication is outstanding. I do recommend that the link that holds the pendant should be micro-welded closed. Pendants has come off several times, took to a Jewellers to get permanent micro-welded.

Purchased prior to multiple long weekends so delivery took longer than expected,but quick response when asked about delivery.

Great service, and support given to get it all organised. Products are of great quality as well.

I didn’t have to wait too long for my order

Great service had proof within a day and received within 4 days amazing

.

Amazing

It’s perfect

Amazing Service. Very quick turnaround and helpful support during the ordering process.

Received personalised emails and made it feel that if there was a problem there was actually another person at the end of the transaction. Great prompt delivery. Thanks

Nice Bracelet, a little bit hard for me to open, I have arthritis in hands which does not help.

I love how convenient and easy the process is and how also you get sent it again incase you want to change anything or forget to add a word as a confirmation so you don’t have to second guess if you have got it correctly. As someone who was signed up to medic alert as a child and was contacted by the organisation as a minor into paying fees as well as being asked when my mother went to cancel to send all the previous bracelets back I love the convenience of knowing this is my charm and there is no conditions to me owning it

Immediate contact and made helpful suggestions. Ordered over the Xmas break and delivered earlier than expected.

Very good and quick communication.

Such a great service.