This is my 3rd order for mugs. Excellent quality and value plus superfast delivery. Perfect.

The mug is really good value considering it's personalised, but the postage was quite high and actually differed from the price stated, the difference being £1 at the checkout. Would be careful in future.

Quick service good quality

Arrived promptly nice quality

Good product, good service.

Ordered a mug for myself and the teacher I work for, they arrived super quick, looked exactly like the picture and were very well packaged. Wouldn't hesitate to use SuperMug again.

Great gift and very speedy delivery.

Love my mug. Good qualty and a good size. Expensive when paying for p and p. Quick delivery.

Purchased mug for a xmas present, wording on mug represented the person receiving it.

I have bought mugs off Super Mug many times and they are always well received. Love that they are different. Keep up the good work

1st class x

Was not very impressed second time I made an order . Mug ordered 22 Aug I chased it up several times with Kate and originally was told would be made priority then basically was told backlog and basically have to wait . Was over 7-10 days and in view of the fact it was for a gift ( friend cycling 650 miles for charity) I wanted to give before event . I cancelled and waiting for a refund . My first order arrived very promptly and was impressed . Just felt second time couldn't care less and that's why I cancelled

Delivery takes longer than informed, still waiting for my order from 22nd August 2016

have bought these as presents for the people who have everything except these !! I absolutely love them, just need to buy some for myself now !

Absolutely disgusting service... You have not delivered my mug which was ordered on 29/7/16...shocking service and you don't care... RIP OFF MERCHANTS

3 weeks acting an email to say it was dispatched followed by nothing.

I am delighted with my new key ring with the grandchildren's names, the only thing I can say is that I wish they were made of metal a bit more sturdy.

I haven't even received my last order!!!!

I ordered a mug on July 23rd, had an email on Aug 3rd saying it had been despatched. I didn't receive the order which was for a friend's birthday present so on Aug 10th I sent an email to Supermug. The reply said that the team were looking into the matter. I haven't heard anything since and still have no mug and it's the 17th Aug

I have waited a month now and still not received my mugs...