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Love my lamps. They look great in my space.
Love the new design center!
Gift cards to a beautiful new store are always a great idea!
Great book and color.
love. great product & quality.
Rug was beautiful, great quality and I would buy it again !
Elegant statement piece for fresh flowers!
Love every item I purchased at the new Megan Molten store. I will be back!!
Shipping was great!
I wanted to love the experience. The quality of the pillows is low. The 7-10 business days for shipping took well over a month. I got the confirmation for shipping a day after it showed up on my doorstep. I can’t imagine my needs will bring me back. I hate that as I wanted to support small business.
The new store is absolutely stunning! Everyone was so friendly and helpful ! I look forward to shopping with them again soon!
You can find very nice pieces in Megan Molten store
Love all my items and the staff are so talented and helpful! They have gone above and beyond to help me with my purchases. The showroom is one of the most beautiful shops I’ve been in!
Great customer service. Quality products
I purchased two unframed prints, the ETA was a bit long but entirely worth the wait! So pleased with both and look forward to visiting the new store next time I am in SC!
New showroom is gorgeous. Love your manager. Everyone so helpful!
Customer service has been very slow. I understand the new store situation but my online order process has been less than ideal
Highly recommend great service with Emma
Great to deal with and would order online with them again.
I've been eyeing this really cute bubble frame I found looking through your store online. When mother's day hit- I thought it might make the perfect gift for my MIL. I called your store to make sure that If I ordered it and sent over the picture that it would be delivered all set up and they assured me. Ordered the frame and sent the picture to the listed email address. I followed up with my MIL and discovered in fact the picture did not come inside like I wanted. No big deal, disappointing but called to see if you guys could drop it in the mail so she'd have it. Unsure who I spoke to, but the rep said she needed to ask her manager and would give me a call back. During this time, I verified through my email that I did in fact send the picture to the right email address. When the rep called back, she said it didn't make sense for them to mail it off since it's a free service and they'd have to pay for shipping. $130 for a picture frame is a luxury purchase, so disappointing that the "extras" that could have made this a special gift weren't included and your team didn't feel like making it right. This "free service" correction could have earned you a long term customer instead turned me off from ever ordering from you again. Accidents happen and I wouldn't have held that against you, but it's how you handled the me in that moment that lost me as a customer. The rep wasn't even nice to me- probably not the way to handle a customer who needs a little extra TLC to turn a problem into a fix. I had every intention of ordering that same frame for myself- now I wont. Drop a picture in the mail and gain another $130+ order. . . would have made sense to me




| Stars | Count |
|---|---|
| 5 | 113 |
| 4 | 6 |
| 3 | 4 |
| 2 | 4 |
| 1 | 11 |
| Total | 138 |