when go up it won't go down. what it the trouble with that

I just ordered my MaxJax and cannot wait to get it! Kat Peters is a great employee and representative of this company. I cant wait to write a product review.

Bought the 6K half height lift three years ago, but didn't use it much after installation, though I checked it out for full operation - it worked fine. After sitting unused for a coupe of years the unit would not lift when loaded, but would half heartedly lift when unloaded. I tried to trouble shoot the issue. No joy. I ended up ordering and replacing the power unit for the lift. It now works like a champ. It raises my car projects all the way to the four foot height in about 90 seconds. It is very stable and offers plenty of room underneath the car to do major work. I'm very happy with how it's working now, just wish I didn't have to replace the power unit. Will definitely look into getting the old power unit refurbished, to keep it on hand.

The crate was 80 percent damaged the only thing that had exploded damage was the control box I worked on it the unit works fine

I brought my maxjax lift in august 2023 love it had some small problems customer service handle the problem fast and when i brought the lift got great price A++++++

Works as intended

Had unit for multiple years with no issues.

Cylinder works good.

Great customer service!! Great product good build quality and materials! Received top of line ultimate package with recliner roller seat . It’s not the one pictured in product picture so it sits too tall and gets stuck on vehicle when under lift. Other than that this lift is a excellent product and use it all the time .

The hydraulic ram arrived as scheduled. I installed it the same day and have been satisfied with it. I was surprised to find it painted gray rather than black like the original ram was when I bought the lift. One black, one gray won't affect the operation one bit.

Excellent experience .

Great quality, fast shipping and good price.

Easy to deal with and shipping was quick.

Excellent product

very nice lady to deal with.

straight forward installation, well made and designed. works well!

Shipping is fast. Customer service is responsive.

Everything worked great. There were two minor items missing. I reported it and they sent them over the next day- no questions asked.

Excellent customer service

Great company