Delivery was good, communication could have been more timely

It’s Carrie Smith, not Gerald Smith who was the purchaser. The delivery guys were terrific, professional,polite and did exactly what we wanted, the mattress came in a cardboard box and inside in plastic. I appreciated that. I would have liked a copy of the receipt and warranty upon delivery

The showroom was well-organized, and Alex was incredibly patient and helpful.

Great place offering a wide variety of high-end products.

Very happy with both the customer service and mattress.

Excellent from start to finish and great price!

The staff is respectful, extremely helpful, and knowledgeable. I would certainly come back for more bedding and furniture.

It was a pleasant no pressure experience. You could freely walk around and lie on all the beds for as long as you wanted without a salesperson hovering although they were available and willing to answer all your questions. The bed I ordered came in the allotted time frame but unfortunately it is not as soft as the floor model. Not sure if I chose wrong or it is just a matter of breaking it in so my highly anticipated sleep has not been as comfy as I hoped. You definitely need a very soft mattress if your a side sleeper to allow your hip and shoulder to sink in and this does not but it is advertised as soft and recommended for side sleepers

Great service. Everything was just as promised

I was given the opportunity to have the pressure mapping done. Initially, I was skeptical about it, but it turned out to be a very helpful option, especially if you're uncertain about which mattress firmness to select. It made my decision much easier.

The staff is very friendly, and the service is highly professional.

My mattress was delivered on schedule, and the delivery personnel were professional.

Outstanding service. I highly recommend this company.

I had a fantastic experience buying a mattress from Mattressville. The customer service was absolutely perfect—Andrew was incredibly helpful, knowledgeable, and made the whole process smooth and stress-free. There was a wide selection of mattresses to choose from, which made it easy to find exactly what I needed. On top of that, the delivery was fast and right on time. Highly recommend Mattressville for anyone looking for quality products and top-notch service!

Alex took great care of me, selecting excellent options that made the decision-making process easy.

Professional and helpful staff with a selection of affordable and good quality mattress brands. Good delivery service. Highly recommend. Will buy from them again next time.

Excellent service, and the delivery guys were really great. I love my new mattress!

We bought 2 Kingsdown Van Pelt Luxury Firm mattresses from the Dundas St. E. location in Mississauga and we couldn't be happier with our purchase. Alex and Andrew are very knowledgeable about their products, and have a very refreshing, soft sell approach. ie. They were not hovering around us like the salesmen at other mattress stores, and offered knowledge and advice only when asked. The mattresses were made and delivered exactly when they said they would. The delivery guys brought up the new mattresses, replaced them on the beds, and took the old mattresses to the curb free of charge. We just couldn't ask for better service.

I'm really happy I discovered this company; thank you for the excellent service!

Very comfortable. Great mattress, timely and easy delivery!