As expected the items were all excellent quality although I returned 2 of the 3 due to the fit. I would be inclined to purchase online again if Masai used sustainable packaging and offered free returns.

Very efficient

Great trousers, arrived quickly and excellent communication about delivery . I’m delighted with these, exactly as described. They are too long so I had to get shortened. Please start offering clothes in short regular and long length.

Good

Smart and elegant!

Really pleased with my purchase and prompt delivery. Thanks

Quality and range is excellent but the cost of returns is far too high and puts me off purchasing again.

excellent as always!

I'm delighted with the Masai dress that I purchased recently online. The size is perfect, it hangs well, and it is very comfortable to wear. It arrived in good time too! Thank you.

Did not receive a black waist coat I ordered And No REFUND

Bought a beautiful scarf recently beautiful colours & quality also bought lovely tunics over time that are gorgeous whatever shape you are they have a top or tunic to fit your shape great quality & beautiful colours ☺️

The 2 tunics I bought are really nice. I’m a size 12 n I went for a small size which is perfect

Unfortunately I’ve returned my order. Fabric quality snd sizing were not as expected

I love wearing Masai dresses and tunics, your service and quality is excellent. I have one major problem with your email service, I do not receive ANY !! I have made contact with you about this and have been reassured that this will be rectified but still no emails from you. This problem only started in 2022 and I really would like to know why. I have been a very satisfied customer before this problem and always enjoyed your emails and often bought a few items because of receiving those emails.

I love this label, great designs and wonderful fabrics. My Masai wardrobe consists of many garments, Jackets/ Tunics / Trousers and some accessories. My loyalty to this brand spans many years. I give a 5 ✴️✴️✴️✴️✴️ score to Masai

I live in Ireland & purchase lots from you & so far always fast & great service. Thanks. Joan O’Neill

Really good service and product ! Very satisfied with my purchases

Fast and efficient service. I recommended to a friend and she is also very pleased with quality of goods and fast and efficient delivery

Product excellent but delivery time takes longer than I would expect

Very pleased