Malkoff makes amazing products but in the flashlight community, it's Gene and Cathy that sell the products. you can count on their devices because they say you can and their word is always good. when you call, it's likely one of them you'll talk to. still doing it the right way, every time

Great Service/shipping

Solid all across the board

Malkoff has always been a great family with which to deal.

Great customer service! Refreshing to deal with a knowledgeable and helpful sales rep.

I bought my Malkoff flashlight years ago, and it’s been through a lot. I work in law enforcement here in Ohio, and I’ll admit — I’ve been pretty rough on this light. I didn’t invest in a proper holster at first, so it’s been dropped more times than I can count. Despite that, it’s still going strong. On the few occasions it needed a fix, I sent it back to Malkoff and had it returned within a week or so, working like new — and always at no charge. I recently picked up another set of the 18650 Li-ion rechargeable cells (3500mAh). This is actually my second set. The first ones are still going and hold a charge for a good while. Gene and his team treat me like family. Maybe it’s just that Southern hospitality, but whatever it is — I really appreciate it. I highly recommend Malkoff products. They’ve proven to be tough, reliable, and built for the long haul — just like this career. Less than a year and a half to retirement, and I’ll still be depending on Malkoff lights long after.

Excellent product

Straightforward site layout, super easy to order even from overseas via PayPal, lightning fast service. Just like the lights themselves: click a button, and it works. Thank you!

Great device and company. No regrets

Very good customer service

The staff is very friendly and helpful. Their products allow us to use our favorite illumination products at a high level.

Great products and customer service.

Malkoff Devices has always provided top notch customer service: General inquiries and product questions always receive a timely response directly from Gene, and orders are promptly filled and shipped (and they do their best to accommodate special requests).

Malkoff is great. Shipped relatively quickly and had a follow up email for feedback. I provided some both positive and less positive and got an email back quickly from Gene himself answering everything thoroughly and providing some advice. This is the kind of service I appreciate and remember the next time I need a product they offer.

100% the best customer service I've received from any company. Have made multiple orders and every time I'm more than satisfied with their bombproof products. Once you get to know the lego-ability of these lights, there's so many options/selection that you can cover most lighting needs/preferences. Everyone's needs are different, but what Malkoff offers fits mine perfectly. Been fortunate to use lights from HDS, Elzetta, PEAK, and several other quality brands. That said, I reach for the Malkoff most often and if I had to keep just one, I've narrowed it down to one of the Malkoffs--but of which I'm still deciding. After lots of research over the years, I've yet to see an anecdote of a faulty Malkoff product. This is unheard of, especially for flashlights. The customer service and friendly replies from Gene and Cathy are both helpful and instill confidence that they care about the product they produce. How many places can you just call the owner on the phone these days? Emails have always been responded to timely--even on the weekend. As a hobbyist, I enjoy all sorts of lights, but as a user my preference is for reliable, simple, and low output/long runtime. I have some retina-blasters which don't seem to light as well as my lower output Malkoffs, the beam pattern on each has been perfect and maximizes the useable light--still impressed with the throw on my 90 lumen 1AA with an Eneloop. Sometimes less is more. If you're on the fence, give it a go. Grab an MD2 with hi/low and AA form light for when SHTF and you're set for life. If they aren't for you, you'll have no problem selling. These things are scooped up in days on the secondary market. Cathy, Gene, and team, thanks once again and best of luck in the future. I never used to be a flashaholic, but you've sure made me one. . .

Quick, responsive customer service and clear on what to order. Team is very knowledgeable.

Good option to enhance lights I already have. Easy to navigate pages & determine options.

Very easy and no drama!

Easy to use product that gave me a new light!

Great product and fast service. Thanks