Top notch product and service.

Excellent service

Have not communicated with Mr. Evans so I cannot make a judgement at this time.

I bought a microscope for my kids for Christmas and the light wasn't working. I called and talked to a real person (not an automated system) and even thought the purchase was a from a couple months ago (waiting for Christmas) they helped me troubleshoot and ultimately sent me a replacement part. Best customer service I've received in a long time! Thank you! The gift was a hit!!

I never write reviews. This is an exception. I purchased a stereo microscope model SM745NTP. This is THE scope for surface mount soldering. I also purchased the Barlow 0.5x (SM05-V203) lens, the 144 LED light (LED-144A with 4 quadrant lighting) very happy with this light and highly recommend it, 3 MP Camera (MA300) and the articulating arm (ASC-NF) and associated head focus ring (FR-HGA3 76mm for head mount ). This arm and scope are mounted to an adjustable bench (Seville Classic Ultra HD 72"x25" weight about 150 lbs, 1.5" thick top), height set to 36.5", with a stool set to 27", I am 5"11". This is a very comfortable setup, very natural posture when working. I have measured the working height (table top to bottom of Barlow lens) to be about 7.5" fully zoomed out. I have read reviews that the Articulating arm must be mounted so you don't get vibrations, mine is solid as a rock, I live in a house with sub-floors and my wife can walk into the office I get some vibration, but if she is in the hall outside the office it is not seen. I have noticed a small sag but that is only due to the positive spring loading before you add the weight of the scope. I had reservations and was ready to send it back if it was not working, trust me I'm very picky and this is THE way to go for mounting. My bench is 12" from the wall (end of bench to wall), and the arm/scope are mounted to the rear right side, it stows very nicely over the open area, in a protected area and is ready to swing over to do work. I also tested to arm ability to "hold position and focus". I got the scope focused, then moved the head in several directions (laterally) and came back over the PCB I was working on and it remained in focus. I have not tried the camera yet but will update the review with that. Also, Anthony in Customer Service is awesome, I had ordered the incorrect scope in the beginning and I will send that one back tomorrow. All in all, I am very happy with this company, it's customer service (don't c...

This was a Christmas for my Husband, it was just what he was looking for. Thank you

Incredibly fast shipping. Ordered and processed out on same day. I was amazed. Will definitely order again.

Really helpful and answered all the questions I had for my study.

The phone rep was extremely helpful and answered all my questions. We are homeschooling for the first time and had no idea what we should get. We now have a microphone that will be helpful in all the grades going forward. Thank you!

A+

I found him to be professional, engaging, and willing to help.

Great service

Haven't received the scope yet but the request is here for a review. So far I like what they have to say and what they have to recommend.

I receive the microscope in a short period of time .

The microscope came with CD. I called customer service and they told me I could download the software. Not obvious

Good deals, arrived quickly, easy to use website.

Quick response to my inquiry and product arrived on time.

Great updates/communication, prompt shipping time, recipient was very happy with the product.

The Monocular that we purchased was fine by itself but the device to attach a phone to it to take pictures was useless.

Product and service are good