I have not had good luck with this company lately. They used to be excellent at fulfilling orders correctly, but my recent experience has been very disappointing. I ordered five food containers, and four out of the five were the wrong color. I have emailed customer service twice and have not received a response. I am very dissatisfied with both the incorrect order and the lack of customer service. I hope this issue can be resolved promptly. And on top of that one of the containers was chipped. This version is clear, professional, and works well as a review or a message to the company.

Great product.

No one has responded to my emails about broken glasses arriving. Literally just arrived without any shipping care whatsoever. No bubble wrap, balloons, nothing

First time experience. Thank you!

The new classic caps are worthless

This is my fourth life factory water bottle. I love these!

I paid more for shipping then the product. I wanted it for my sister's birthday. 2 weeks, still hasn't arrived.

I live the Lifefactory water bottles! I ordered one for my son, and had to get one for myself!

Solid company, small business, worth supporting, high-quality products

Very fast shipping with excellent packaging

Slow shipping, and the size 1 nipples are waayyyy too fast for a 1 month old. Need a smaller size. Also diabolical that you can only buy via their website.

There's a film on them that won't come off. Plus, I don't like the color.

Color selection is not there. Otherwise it is a great product.

Priced a little high but well worth it

repeated emails are not being returned

Life factory provides excellent products. Delivery is prompt.

Got my package in good time. Packed carefully. Ordering was easy. And I loved the discount for first time buyers!

fine

I’ve had these containers for nearly 16 years and the tabs on the large silicone sleeve has finally torn from use. I went online to find replacement parts and ended up on a month long odyssey to have it replaced. Why? Because the owners cashed-out to corporate America, who in turn farmed-out their customer service to people who weren’t paying attention, didn’t understand, didn’t care? Their customer service support is a total joke. I finally searched for a phone number and then lied my way through their phone tree to get someone on the phone who could help. I ended up leaving a vm with a marketing person (because they want you to fortify their pocketbooks) who forwarded my message to a living breathing woman who actually helped. She kindly sent me a storage container because the sleeve wasn’t available alone which I very much appreciated. (I was willing to pay and offered more than once. ) But she told me she would send it only if they still had one because the product has been cancelled. Heard nothing until it arrived a week later. I was a professional chef. I’ve never used a container more in my kitchen. I use this container daily. Now some Thermos executive is deciding to cut a useful product because it doesn’t look good on their balance sheet compared to whatever else they are hocking. When it arrived the difference in quality was noticeable. The silicone feel more flimsy. It didn’t hug the glass like the original and the color scheme is dumb which is probably why it’s not selling. Originally the wrap and the lid matched making it look cool. The white is an eyesore but whatever. Because they have discontinued them, I went and bought three more because these pieces are invaluable. The woman who helped me was very nice. (I’m ending here on a thankful note. )

Easy, quick shipping