The entire experience from start to finish was awesome. We love our new loungers. Quality is excellent.

I cannot say enough great things about our experience with Ledge Lounger. This company truly understands and appreciates the importance of great service, and providing an exceptional experience for the customer. The representative we worked with is incredibly knowledgeable and professional, and went above and beyond in ensuring our purchase was executed easily and conveniently. I would recommend Ledge Lounger to anyone, any time, what a breath of fresh air!

I got my ledge loungers approx a year and a half ago and I had a really hard time cleaning them once they got a hard water line on them from sitting in the pool. I emailed customer service and expressed my disappointment in this issue. Skyler my rep was very quick with replies and asked me for my order # and immediately had 2 new chairs shipped out to me at no charge . She also gave me some cleaning tips to where this wouldn't Happen again. I love the look of these chairs they're so nice and sleek in my pool, but the customer service is superb!!

I absolutely cannot brag enough about not just the product themselves, but the company and their stunning level of customer service that they provide! We purchase the new autograph series deep chaise lounges. They go well in our 11” deep tanning ledge. They are very comfortable to lay in and worth the money. I highly recommend this company to anyone and everyone and what they have done for me, I feel like I have never deserved such kind people!

My sundeck table floats even though it’s supposed to be the right size for my water depth. Getting help from customer service is very difficult.

We purchased two signature in pool chairs and the umbrella table. Ledge Lounger called to make sure I had a sleeve in our sun shelf for the umbrella table, which we do. I appreciate them calling to make sure we ordered the correct table. Amazing customer service!

We have had our ledge lounger chairs now for a little while. We decided to order the pillows a few weeks back and we are so delighted with them. We call them our “bow ties”. They add a finishing touch to that part of the pool area. Thank you!

I have not yet completed my order for my autograph chaise loungers (we have finalized our order specifics and should be ordering very soon!) but I had to leave a review about the excellent customer service. I initially reached out to Ledge Loungers because I had questions about the baja shelf water level specifications etc. I ended up speaking with Jaime Dean. She was great on the phone and has been great ever since. She sent me photos of similar-height employees in the different loungers, forwarded detailed specifications, answered a multitude of questions, and was so patient with my indecisiveness. She has been so helpful, responsive, and not at all pushy. In fact, I looked forward to hearing from her! I went back to just get an idea of how long I have been working with Jaime -- our initial e-mails began in October 2021. It is now mid-April 2022 and Jaime is just as delightful as day one. It is so rare to find this type of customer service and she deserves the recognition. There are competitors out there but the customer service and Ledge Loungers standing behind their products are the selling points. I don’t even have the chaises yet, but I know I will love them and will be coming back for more products because of the excellent customer service. Thanks Jaime for being awesome and working so diligently to make sure that I was happy with my decisions and order!!! I am so looking forward to receiving my chaise loungers and can’t wait to leave a product review!

I ordered two of the lounger chairs for my wife for Christmas this year (at the last minute, since I was running out of ideas!). I was contacted my Lauren Richter from Ledge Lounger the following week to follow up on my order and discuss accessories that I may have forgotten when I ordered (I did!). She was able to get me two pillows to go on the chairs for no additional shipping charges and even took the time to text me photos from their showroom showing the colors/placements etc. I really appreciate the personal feel of doing business with Ledge Lounger as opposed to the "pick and click" way most companies do business. The only issue I can see is repeat sales with Ledge Lounger, as they have such great durability and warranty, I'll probably not have to order more chairs in a couple years!!! ;). I highly recommend LedgeLounger to anyone who's looking for a great product with even better personal touch. Thanks again for all the help today Lauren!

We purchased our signature chairs recently and had an issue with the delivery of the product. Nicole and Alisha we extremely quick to respond and resolve the issue immediately. We excited to start using our new chairs!

I just placed an order for chairs, table, and laze pillows. Melissa was phenomenal! She was so patient, knowledgeable, and kind to us as we weren’t sure what we wanted or which items would fit our pool the best. She had excellent product knowledge as well as overall pool knowledge. Her follow through was impeccable. If she wasn’t so far away we likely would’ve tried to pluck her from ledge lounger and encourage her to come work for our company. Yeah, she’s that good! We are very pleased with this process and company! A++

Our pool is now complete. We are extremely happy with our Ledge Loungers. It makes our pool feel like a resort.

Hesitated buying these because I wanted to sit in a signature Ledge Lounger first, but I couldn’t find a dealer near me. I finally just ordered them and am absolutely thrilled!!! They are so comfortable-I’m 5’5’” and my husband close to 6’ and we both love them. I’m able to easily turn them to follow the sun during the day. They came well packed and were very easy to set up. Don’t hesitate—you’ll love them

The Ledge Lounger team went above and beyond to assist me. I submitted a warranty request and they did not disappoint. They included me in every email correspondence and handled the request in a timely manner. I could not ask for more. Thank you to everyone who assisted me.

I have two of these umbrellas in white. My only suggestions for improvement are 1) the hole on the top of the umbrella, the area under the finial. It is not finished, just a cut hole. For the price, I would have expected this to be a sewn edge. 2) The finial is a light gray. It would be great to have a black option. To clean, I easily removed the canopy from the pole, pretreated with Shout Advanced, and washed in cold water with detergent and bleach. Air dried. Came out great! I recommend doing this at the end of the season and storing the fabric indoors until ready to use again.

Great chairs! Delivery took over a month. If you want them right away it's not going to happen

We ordered and receive 2 ledge loungers - of coarse shipping took a bit longer because of covid. We live outside the country and had a sea container awaiting their arrival, one arrived slightly damaged and with no time for a replacement customer service gave me a nice discount and instructed me on how to repair the damage...very pleased with their quick response. I will definitely add more of their products to our B&B.

I wanted to surprise my husband with these in-pool chaises as it was his first birthday with me as a married couple, he has been wanting these for about two years but just never pulled the trigger. With COVID-19 all my plans to celebrate his birthday weekend were canceled. I placed the order online and Lisa called to confirm and she truly made it happen as they were on backorder and they wouldn't make it on time for his birthday. She made a few calls and they pushed my order through and they arrived safely. I will review the chaises once we get them into the pool, they look great. Lisa you are my Hero!!!!!! Thank you xoxo

This is my second order from these guys and the products are amazing. I will order more to add to my collection. The new padded insert options add to the comfort and look. #GetWhatYouPayFor

…easy and comfortable. They were easy to fill, look great in our pool and easy to care for. We purchased the pebble look and shows not grit or grime or sunscreen..looks amazing in and on our pool deck.