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Explore

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Company

  • How it works
  • About Yotpo

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  • Blog
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Support

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  • Help Center
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  • Accessibility Statement
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Site reviews

How we present the reviews
Anonymous user
Natasha B.🇬🇧
Verified Buyer
3 out of 5 stars

Chairs, bench and wardrobe

Ordered in August with advised delivery in September but disappointedly delivery delayed and only received in November with little explanation or communication on reason for delay. Chairs were advertised as light oak but are actually quite yellow.

NOV 4, 2024
Anonymous user
Vijaya M.🇬🇧
Verified Buyer
2 out of 5 stars

Weak legs of the wardrobe

The legs of the wardrobe are not strong enough to hold the heavy and good quality wardrobe. The legs broke and the wardrobe is standing without legs on the carpet. Service was good, delivery was on time otherwise.

NOV 4, 2024
Anonymous user
Xiyu B.🇬🇧
Verified Buyer
1 out of 5 stars

Arrived dirty with footprints on

The bed arrived very dirty. There are even footprint on some of the panels. Still waiting for replacement parts. Be aware that it always takes ages to get the replacement parts.

JAN 31, 2023
Anonymous user
harriet j.🇬🇧
Verified Buyer
1 out of 5 stars

Terrible. Missing parts from every

Terrible. Missing parts from every part of the order. I was told I would be informed within 2 days and it’s been 3 weeks and it’s still not sorted.

JAN 27, 2023
Anonymous user
Kim W.🇬🇧
Verified Buyer
1 out of 5 stars

Shoe cabinet

The cabinet arrived damaged. I know these things happen however when I called Laura James to report this I was met with poor customer, i would not recommend

JAN 26, 2023
Anonymous user
Bilal N.🇬🇧
Verified Buyer
1 out of 5 stars

Poor quality and faulty furniture.Disappointing

Poor quality and faulty furniture.Disappointing and stressful experience.

JUN 14, 2022
Anonymous user
Tibor B.🇬🇧
Verified Buyer
5 out of 5 stars

Great item, quick shipping. Thank

Great item, quick shipping. Thank you.

JUN 10, 2022
Anonymous user
Holly H.🇬🇧
Verified Buyer
5 out of 5 stars

Good

Good

JUN 9, 2022
Anonymous user
PATRICIA C.🇬🇧
Verified Buyer
4 out of 5 stars

Great delivery service , table

Great delivery service , table not suitable for 10 people , bit disappointed .

JUN 9, 2022
Anonymous user
Kimberley J.🇬🇧
Verified Buyer
5 out of 5 stars

Fantastic service! Will buy again.

Fantastic service! Will buy again.

JUN 9, 2022
Anonymous user
Lesley G.🇬🇧
Verified Buyer
5 out of 5 stars

Very pleased with the service

Very pleased with the service provided by Laura James home. Fast delivery and a great price.

JUN 9, 2022
Anonymous user
Lisa L.🇬🇧
Verified Buyer
5 out of 5 stars

Quick delivery thank you.

Quick delivery thank you.

JUN 9, 2022
Anonymous user
Mavis J.🇬🇧
Verified Buyer
5 out of 5 stars

service good

service good

JUN 8, 2022
Anonymous user
Rebecca L.🇬🇧
Verified Buyer
5 out of 5 stars

Brilliant service from the initial

Brilliant service from the initial order and delivery of the dining set.

JUN 8, 2022
Anonymous user
David M.🇬🇧
Verified Buyer
5 out of 5 stars

Had to wait a bit

Had to wait a bit longer than expected for the item but it’s where I live as usual causes the delays. Great service provided by Laura James and item arrived in good condition and on the date given. Will definitely use Laura James again.

JUN 8, 2022
Anonymous user
Susan C.🇬🇧
Verified Buyer
5 out of 5 stars

Very good delivery and instructions

Very good delivery and instructions on how to put together was easy thanks

JUN 8, 2022
Anonymous user
Andrea G.🇬🇧
Verified Buyer
5 out of 5 stars

Great service, delivered when promised

Great service, delivered when promised and very reasonable delivery charges

JUN 8, 2022
Anonymous user
Anne H.🇬🇧
Verified Buyer
1 out of 5 stars

Arrived damaged

Arrived damaged

JUN 8, 2022
Anonymous user
James H.🇬🇧
Verified Buyer
5 out of 5 stars

Shipping was on time and

Shipping was on time and service friendly on the phone when I called with a query.

JUN 8, 2022
Anonymous user
Elizabeth T.🇬🇧
Verified Buyer
4 out of 5 stars

Excellent service

Excellent service

JUN 7, 2022
1234

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https://www.laura-james.co.uk logo

https://www.laura-james.co.uk

home,garden & furniture
4.5
|
36,868
Visit online store
https://www.laura-james.co.uk logo

https://www.laura-james.co.uk

home,garden & furniture
4.5
|
36,868
Visit online store
4.5
4.5 out of 5 stars
Based on 36868 reviews
5
27893
4
4814
3
1807
Ratings distribution data table
StarsCount
527893
44814
31807
2846
11508
Total36868
2
846
1
1508