Contacted customer service about my product and my issue was not resolved and they were not interested in helping me

Never got my package abd customer service never helped me with this. I'm still paying on this order which I find extremely wrong. My package was not put at my door I never got my item s. Lano dies not help their customers they just ignore them

Perfect

Great service and quick shipment!

Great

Smell is great, lips feel wonderful as I’m falling asleep

Shipped as ordered!

No customer service available via email or phone.

Found what I wanted on the site easily and the items came in perfect condition and quickly.

I got my items in a timely manner and they are packaged well.

Disappointed

Never received

LOVE

NO product received since ordering!

I was skeptical due to the dryness of my lips. I'm 68 and the winter is never kind to me. I've been using the 12 hour overnight lip mask for 3 nights and it's really great, no more chapped, dry, pealing and bleeding lips. They are perfect!

Can’t review… Haven’t received it yet!

Easy to use website. Clear, precise descriptions. Great products. The 12 hour overnight lip balm and the rose gold ointment are amazing!

Ordering online was easy, the shipping time was as expected, and everything arrived in perfect condition. Love the products, love the process, will possibly place another order right now.

I like this formula it’s not too sticky and has a nice lasting shine. I personably do not like the brush applicator, as the bristles get bent and it does not hold a lot of product. I have to dip it multiple times to get enough product. If this had a larger doe foot applicator, it would be perfect.

It’s NECESSARY if you have dry skin You apply it before going to sleep (personally I have very dry eyelids) and when you wake up the day after you have soft, compact and hydrated skin. I suffer from dermatitis around my eyes especially during winter and nothing had my skin looking this great not even the dermatologist cream! I swear it’s life saving😭😭😭 it’s the third time I buy it, I discovers it a few years ago and it last a full year!!!!