The customer service is always on point, fast at replying to queries and always extremely helpful. All of my orders have arrived promptly and in perfect condition!

Order processed,dispatched and received quickly. Awsome service as always x

Very good service

I have always been happy with my orders from Kip. Packaging is kept simple but protects the products and you can recycle it all. I can honestly say the service is great!

Love it! We will buy again

Great customer service, great products which are clearly made with care and thought. Perfect as always!

Quick delivery, great customer service and the most beautiful products.

I love Kip Co candle I wouldn’t purchase from any where else now. The incredible service & quality of there products is out of this world 😍

Been a devoted Kip Candle follower and customer for a number of years now. And in all that time (and subsequent numerous purchases) they have never disappointed once. They fulfil a candle addiction that I am not embarrassed to declare. In having tried many brands, it's Kip candles that I get the most excited about. Affordable and genuine quality with every purchase, even their accessories. Furthermore, what's 'the icing on the cake' is their honest and approachable customer service. They're not only genuine when you meet them in person at various craft markets, but that extends to when you have a customer query or request. Always dealt promptly and efficiently. All of which is honestly appreciated by myself and those who I've persuaded to become additional Kip customers. All in all deserving of my loyal custom.

Smooth transaction and quick delivery.

Always a high standard service with Kip, quick responses and quality products, will forever recommend their company going forward 🤍

Excellent products and such a lovely range. Anna & Kyle are so efficient and great with communication and love to buy from this gorgeous small business

Great service

Fabulous independent company. Candles are beautiful and smell incredible. Excellent service, I’ll be back for more candles x.

Product arrived promptly and well packaged.

Great service as always

Always excellent service and a stunning range of products which never disappoint. Favourite small business find of 2024!

Very nice little light, useful and portable

Well packaged when sent out for delivery.

Excellent high quality products with an excellent service. My candle arrived on time and well packaged. I would highly recommend and will use again.