all good on the front end from Kershaw. Never a bad experience. On the back end I have a 2006 scallion that the tip lock safety broke. On request Kershaw sent me a free replacement. Thank you Folks!

My order arrived quickly and was accurately filled.

Excellent

Good communications, pricing and quality

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Customer service helped me quite a bit when I was fighting my phone and PC to get the order to finally submit. I didn't want to miss out on the pre-order and they helped me out. I haven't had an issue checking out since.

Shipping, packaging was fine. Nothing special but it arrived in one piece in the basic cheap box. The knife isn’t impressive at all

It was a perfect gift. The knife was better than advertised. The engraving was exceptional!! Fast and easy ordering and extremely fast shipping!!!

good

Sent in my knife to be sharpened and it would not lock op-ed. Got back nicely sharpened and answer why it wasn’t locking. Works great now. Thank you.

I’ve used my knife for years and it’s my favorite. So glad I can continue to carry it and use it everyday thanks to the awesome warranty and service provided by KAI USA .

Had KAI replace the blade on my vintage Leek. Quick service, reasonable cost. Knife looks like new, without factory etching. Would definitely recommend this service. Thanks, Kershaw!

Antiquated warranty process and the blade was sent back without saying made in the USA which makes question the quality of the blade that was sent to me.

Excellent products and service.

Replaced an old Flourish that I found in horrible shape with a brand new one. Excellent service.

Kershaw and Kai as a whole make fantastic knives! From the knife I bought for my son for earning Eagle scout to the Kershaw and ZT knives I have for my various kits, they cannot be beat!

Great job like I said in the first review.

I own 6 of these same knives and I have given as gifts 4 of them to family members and they all still carry and love them

I am very disappointed that I had to pay warranty shipping on a brand new knife that did not work correctly when I received it.

Had a broken, chipped blade, fixed and sharpened and shipped back very promptly. A+ Highly satisfied.