The lady on the phone was polite, and my order was delivered within a very short time.

Kenetrek’s customer service is every bit as solid as their boots. From order to delivery, communication was clear, professional, and fast. My package arrived ahead of schedule, perfectly packed, and with that sense of pride you can only get from a company that stands behind its product. It’s refreshing to deal with a brand that values craftsmanship and customer experience equally — five stars all the way.

I’ve owned a lot of boots over the years, but Kenetrek stands in a league of its own. I have two pairs personally — the hikers and the insulated winter boots — and both have performed flawlessly through everything from rocky trails to subzero mornings. The craftsmanship, fit, and support are unmatched. You can tell they’re designed by people who actually put them to work in the field. Even better, my wife has a pair of the hikers and loves them just as much. They’ve broken in perfectly, offer great ankle support, and still look brand new after plenty of miles. If you want serious boots that can handle real-world conditions and still feel good after a long day, Kenetrek is the gold standard.

Kenetrek is a first-class company that continually impresses me at all levels. Your products are top notch and customer service is some of the best in the business. Keep up the great work

Boots are great! Only issue was the time it took to get them. Customer service was very responsive to keeping me informed about the delays, after I contacted them about the issue.

I have the mountain extremes and wanted to get these for hiking, turkey hunts and my casual wear. So far they are amazing and fit great. Such a study boot and makes you feel very solid on your feet. I have a 10 in mountain extremes and ordered a 10 in these and fit perfect. I wear a size 11 in a Nike workout shoe for reference

Best boots out there!!

I didn’t expect the response I got from your team and I appreciate your support I have been very happy with all my Kenetrek products thank you very much

Fast service!

Service from Kenetrek is very reliable, orders are received in a timely manner. I have had great success with their products.

Highly recommend

Good customer service, good boots

I am able to do a lot of hiking in these boots around industrial and mine sites. Feet never get tired and I can be in them all day

Easy website to use and product arrived in a very timely manner.

Great products and service

Boots are uncomfortable

The customer service who's very helpful

Easy to navigate

Boots were on back order, excellent communication from Kenzi to help me get another style before my elk hunt

Website was awesome and the boots are awesome