The Jumparoo itself is a great toy and deserves a 5 star rating. The company deserves only about a 3 star rating so I compromised and gave the overall experience 4 stars. The toy: the kids love it, play on it constantly, and have a lot of fun not only jumping on it but also turning it into a fort and all kinds of imaginative things. The company: the problem is that the toy was delivered with one of the set screws being the wrong size (too small to fit any of the set screw holes) and the company never responded to our voice message. Since we were putting it up on a weekend, when we called the company we had to leave a voice message explaining our need to get a replacement set screw. No one ever responded to our voice message so we are still missing one of the set screws. Hopefully this doesn’t lead to premature failure of the Jumparoo?!?!

My kids have the jungle jumparoo at school and love it. I bought one for them 3 years ago (when they were 3 and 6), and just bought a replacement cover. They still love it!

So much fun!!!

My kids love the jungle jumparoo they got for Christmas! Keeps them active during the cold months indoors!

My kids got this as a Christmas present and I was just as excited for it as they were. We all jump on it as a family and have so much fun. Thank you Jungle Jumperoo for creating something than can be used year around by the whole family!

My children love this toy and customer service has been amazing!

My grandkids love this toy! I gave it to them for Christmas, as a family gift and it has been played on, slept in, made into a fort, the possibilities are endless. The kids range in age from 2-12, and I don’t know who loves it more!

Perfect fit for our family! Lots of great exercise and play in a small amount of space. Now my kids are done jumping on the bed and couches! So awesome! Especially when I am stuck inside with a new baby they can still get their wiggles out!

Great Customer Service! Thank you!

Christmas gift for our kids ages 3, 5, 8. They love it and have been bouncing on it every day.

Best Christmas gift ever!wish I could send you a pic of the happiness it has created. We set it up under the tree and it will remain indoors for Winter

Fun for the whole family. Kids from ages 12 down to 2 enjoy jumping.

Great customer service!

We love the Jumparoo but the cover faded in the summer sun in just a few weeks. That was a big disappointment.

Great products!

Product came on designated day. No scratches or damage. We were only missing one of the six spacers and the company sent us one by the third day. Wow! Pronto Service!! Can’t wait till our grandson sees this and bounces! Very pleased!!!

Kids love the jumparoo. Had to replace the cover, but the new one looks more durable.

I was very pleased with how helpful and prompt was request was processed. I have a little park on the lot adjoins my house which is open to all the neighborhood kids. The jungle jumparoo is by far the most popular piece on the playground. I send my thanks.

Excellent customer service!

We love our jumparoo!