We chose the 10ft 2025 NEW edition as we thought it appeared from the website a really sturdy and a solid trampoline. The trampoline arrived quickly within a couple of days of ordering with a parcel courier. Building the trampoline was easy and quick. Sadly once built the trampoline didnt live up to the quality we expected and within hours the springs were screeching and the entire top half of the netting and frame moved side to side when jumping. My two children are aged 7 and 11 and when only one of them was jumping the whole top frame moved side to side and the noise of the springs was awful. Jumpflex advertise the trampoline using videos of several children and adults jumping together which leads you to think they are robust, strong and sturdy and worth the inflated cost from other trampolines on the market. I contacted customer services via email and explained the issues we had after only days of having the trampoline. Initially they requested I use a silicone spray on the springs and a part refund which I refused and requested a full refund. They agreed and could not have been more helpful. I was concerned because I have read some awful reviews about their service but thankfully I was lucky and had no issues. A full refund was given and we have since purchased another trampoline from another company. Maybe we was unlucky with our order but I honestly couldnt see how the materials and quality could warrant such an inflated price especially comparing to others we have had from high street stores for under £200.

Easy installation, great product.

Our Trampoline arrived very promptly, ordered one evening, arrived the following morning. My husband and I put it together in a couple of hours. More importantly our granddaughter is in love with it. We give five stars for service, thank you.

My kids love it! Easy to set up and great quality

Easy to order, informative website, very fast delivery. No problems at all buying from Jumpflex.

Excellent quality and customer service.

Great trampoline

Customer service was excellent, responsive to messages and kept me informed throughout. Quick delivery

Great quality, customer service and lead time!

Quick delivery, great communication, no issues at all with service.

Fast shipping, sturdy and well made

Great communication, fast shipping and efficient delivery. All parts intact and trampoline is great!

Excellent quality, probably the best on the market, the cost is quite high but you get waht you pay for, we have used it daily and its like new

Came quickly with all the parts. Seems great thus far.

Delighted with this very superior trampoline

Everything was great

It was very easy to put together by myself! The kids love it. Would definitely recommend for anyone looking for a great quality trampoline!

All round happy with my jump flex and customer service is good. Like anything it’s all good when it’s new lest see how things go as it ages. Hopefully they honour the warranty.

Product shipped quickly and they were very responsive with an error I made with our shipping address.

Quick and efficient delivery Robust trampoline - kids love it