Site reviews
Excellent sustained customer service during
Excellent sustained customer service during a protracted process to have my scent shipped to my PO Box in California. So grateful!
Excellent sustained customer service during
Excellent sustained customer service during a protracted process to have my scent shipped to my PO Box in California. So grateful!
I got a sample of
I got a sample of this scent at a hotel in NYC and loved it so much that I splurged on the full size for $100. The full-sized scent is WAY too overpowering. Wish I didn't purchase. Pretty scent though and the lotion does a good job moisturizing.
I got a sample of
I got a sample of this scent at a hotel in NYC and loved it so much that I splurged on the full size for $100. The full-sized scent is WAY too overpowering. Wish I didn't purchase. Pretty scent though and the lotion does a good job moisturizing.
Very smooth experience, would have appreciated shorter ship times
Very smooth experience, would have
Very smooth experience, would have appreciated shorter ship times
Very smooth experience, would have
Where is my product!
Where is my product!
Where is my product!
Where is my product!
I had reason to consult with Georgia, and she worked very hard to address my concerns. Shipping was fast.
I had reason to consult
I had reason to consult with Georgia, and she worked very hard to address my concerns. Shipping was fast.
I had reason to consult
Way too long to arrive in Canada! See original review for Mango Thai Lime. Im sure my wife will love the scents. We have been purchasing Jo Malone and later Jo Loves for over 15 Years (even visited the Jo Loves Boutique in London). But a month for delivery? Unacceptable in 2023.
Way too long to arrive
Way too long to arrive in Canada! See original review for Mango Thai Lime. Im sure my wife will love the scents. We have been purchasing Jo Malone and later Jo Loves for over 15 Years (even visited the Jo Loves Boutique in London). But a month for delivery? Unacceptable in 2023.
Way too long to arrive
I really enjoy my purchases from Jo Loves. The shipping does take between 3 to 4 weeks so I do start worrying that my package has become lost. It's worth the wait though
I really enjoy my purchases
I really enjoy my purchases from Jo Loves. The shipping does take between 3 to 4 weeks so I do start worrying that my package has become lost. It's worth the wait though
I really enjoy my purchases
I have not gotten my order yet!!
I have not gotten my
I have not gotten my order yet!!
I have not gotten my
I'm absolutely in love with this brand! The scents are truly beautiful, and one can truly appreciate the artistry behind each beautifully crafted scent!
I'm absolutely in love with
I'm absolutely in love with this brand! The scents are truly beautiful, and one can truly appreciate the artistry behind each beautifully crafted scent!
I'm absolutely in love with
Prompt service.
Prompt service.
Prompt service.
Prompt service.
Never received my ordee
Never received my ordee
Never received my ordee
Never received my ordee
Shipping to the US is taking about a month.
Shipping to the US is
Shipping to the US is taking about a month.
Shipping to the US is
Great service, approachable pricing and gorgeous packaging.
Great service, approachable pricing and
Great service, approachable pricing and gorgeous packaging.
Great service, approachable pricing and
I love receiving the beautiful packaging.
I love receiving the beautiful
I love receiving the beautiful packaging.
I love receiving the beautiful
Shipping takes entirely TOO LONG, there is no customer service number to speak with a live person, and email responses take 2-3 days.
Shipping takes entirely TOO LONG,
Shipping takes entirely TOO LONG, there is no customer service number to speak with a live person, and email responses take 2-3 days.
Shipping takes entirely TOO LONG,
The Discovery Set came to me pretty quickly. It arrived in about seven buissnes days. Which was very surprsing since I live across the pond in the States.
The Discovery Set came to
The Discovery Set came to me pretty quickly. It arrived in about seven buissnes days. Which was very surprsing since I live across the pond in the States.
The Discovery Set came to
Great! too many emails though
Great! too many emails though
Great! too many emails though
Great! too many emails though
Website can be difficult to navigate but great products!
Website can be difficult to
Website can be difficult to navigate but great products!
Website can be difficult to
I have placed multiple orders to the states. The shipping to the states took much longer over the holidays. This caused me to look elsewhere for gifts - I didn’t know if I would receive my orders in time for Christmas.
I have placed multiple orders
I have placed multiple orders to the states. The shipping to the states took much longer over the holidays. This caused me to look elsewhere for gifts - I didn’t know if I would receive my orders in time for Christmas.
I have placed multiple orders
Great
Great
Great
Great
