The entire process was great. I love the multi-step sizing. My husband's ring is everything we'd hoped, and the fit is perfect!

Picture of ear rings are bigger then actual

The ring came out amazing!! Will definitely recommend to people!!

Thanks

Received my necklace, and while it is beautiful the necklace itself had a knot in it and when I went to unclasp it the clasp came right off. The chain is so flimsy. I contacted support with no reply. The price doesn't match the quality.

The team members were fantastic. Some of the best vendors and support staff that I've ever worked with.

Fast shipping, faster service. Beautiful and unique ring but will catch my hair when I'm washing it or putting it up.

Adding this ring sizer option at no cost just proves to me again that JBJ actually cares about their product and the customer.

my girlfriend love the necklace

I am so very thrilled with the ring that Jewelry by Johan made for me to give my husband. It was a completely custom job with materials I selected which were meaningful to us. Some of them were quite exotic. The ring was not inexpensive, but it was not outrageously overpriced either. My husband loved the ring and I am very satisfied with the product. My only complaint is that the customer service reps were not quick to respond to emails, and they did not proactively explain process delays and long periods of silence after I hit paid for the ring. Overall, though, I recommend Jewelry by Johan significantlyover the other custom jewelry folks that advertise on Facebook.

Exactly what we were looking for!

Everything was perfect, thank you. The ring sizer kit came quickly and then the ring itself came within two weeks of size confirmation. The ring itsef is exquisite, thank you.

Ring is exceptionally nice Customer Service is excellent

the rings are beautiful and dealing with your company was amazing. any questions or concerns i had were answered immediatey. I would not hesitate to rcommend Johan jewelry to anyone.

fantastic in every way, 100% customer-focused!

did not need any support - everything was great

Everyone @ Johan's has been wonderfully kind, helpful and timely in all responses. Fantastic experience. Wonderful designs. Highly recommend.

I initially ordered this ring in July and was sent a ring sizing package prior to the ring being shipped. My partner and I had confirmed the ring size previously so I requested the ring. I was met with resistance by customer service to just start the process of making the ring with a warning that I would not get to resize unless I paid 50% of the cost of the ring. The sizing package showed up the same day, my partner tried the ring sizer and found that he was still a 9 by these standards as well as by the first sizing. So I confirmed the ring size to be a 9. I have a estimated shipping date of 8/15. After no updates for a while, I reached out to check and see if I would be notified when the ring was shipped so it could be tracked. I was told I would receive an update as well as a tracking link. When the 15th went and passed and I had still not heard anything, I e-mailed again requesting an update. I finally got a response on 8/18 that the package had been delivered two days ago to my mailbox. The ring had now sat in a black mailbox in 100 degree heat for two days because I wasn't notified. The package smells like melting epoxy as I open it and the ring/box is even worse. To top it all off, the size 9 ring which had been confirmed with two different kits does not fit my partners finger. All in all, I would most definitely go with a different company as my experience with this one has been extremely frustrating. To top it all off, we are due with our first child in 9 days so I don't have much time to start the back and forth with customer service again. I guess a silicone ring will do until we can afford a new one. I thought I had found the perfect ring for my partner but it turns out it's actually just going to be more of a hassle for us. Make sure you do your research before using this company for such an important life event.

Love it!

Absolutely love my meteorite ring! High quality and so fast to ship. I am in love. I have had so many compliments on it too. Highly recommend buying if you are a fan of anything from space and beauty.