Customer service is phenomenal! There was some uncertainty while providing sizes for the assured accuracy. I may suggest trying to streamline that by having customers fill out an online form to say what size they are. I wasn't sure at what points I was supposed to message customer service, or even if the customer service email was the right place to go, so that would be something I'd personally like to see implemented :) Nonetheless, phenomenal service all around!

She loved it! It was beautiful and shipped quickly! 10/10

My wife loved them!

service= great; shipping =great; packaging =great. Overall = great!

Great customer service, communication and quality product. I highly recommend Johan for unique and personal jewelry.

Everything was fantastic. I like the ring sizers to get perfect fit. My ring is unique and beautiful.

My husband loved his ring and it is a beautiful piece of jewelry. It was delivered quickly in time for Christmas.

Love my cremated remains memorial ring. It’s just what I was hoping for.

Fast shipping item bigger and prettier then pictures can show 2ed purchase here and loved them both

I am very happy with my ring purchase! It arrived exactly when it was supposed to, and looks even better in person than I could have imagined!! Thank you so sooooooo much for this beautiful ring, i will wear it for the rest of my life! Take care.

Very happy with the four pairs I ordered.

Shipping , service , and jaw dropping wedding ring. I would always recommend this company for quality as well as a unique special gift

Awesome service, reliable tracking and super quality work! Above and beyond!

Gift, haven’t opened it yet. Can’t give a review. I only gave three stars because you make me put in something to reply. I will adjust after I see it at Christmas.

Excellent necklace. I couldn’t be happier. The delivery was quick and I paid the extra for peace of mind( glad I did) Cust service was quick and helpful when I had a question. Will def order from them again. Thanks so much.

This is a top-notch company that delivers exactly as they say they will, with the best quality jewelry and service. The whole process was great, and I wouldn’t hesitate to purchase from them again. My ring is beautiful and well made. It arrived earlier than anticipated. They answered all of my questions and were all around excellent to work with. I highly recommend them!

Jewelry by Johan's website, staff, and entire experience were phenomenal. I customized my future husband's wedding band with them. We loved so many of the current bands and rings offered on the website but ended up falling in love with two, so we combined them and customized one perfect band for my fiancé! The ring sizers came and were accurate. The final ring came and was a perfect fit. The design of the ring is also wonderful and looks sturdy like it'll last for many years to come. The customization process was so easy- I sent my initial request in and someone replied to my inquiry almost instantly! Their customer service was great and had constant communication with me to keep me updated on shipping estimate times and when to expect things. Prices were fair for customization as well, considering what we ordered. I highly recommend JBJ to everyone, including online social media groups for weddings/brides/etc. that I'm in! My future husband and I are very pleased with his band and excited to see him wear it daily forever!

Jewelry by Johan did a spectacular job making our memorial ring. Their communication was on point throughout the entire process… couldn’t be happier with the end result.

Beautiful

Shipped when we were told it would. Amazing communication throughout the process with any questions I had