Okay

Thanks

I was given an iHome Clean vacuum as a gift. It worked great! A felt pad from the bottom of a chair came loose from the chair and got stuck in one of the vacuum’s wheels causing the spring to snap off. I contacted customer service to purchase a new wheel. Although the back and forth emails took longer than I would have liked, the company’s solution was remarkable. They sent a whole new model. It’s actually an upgrade from the one I had. It works incredibly well.

Wonderful!

I’m trying to contact somebody about getting a refund. But can’t find a contact number

Somewhat fit

The overall product is well designed: separate clean and dirty water tanks, comfortable handle and sufficient water feed. What you're missing is a second roller brush running 1) clockwise and 2) counterclockwise. Take a look at the Karcher FC 7. They started with one brush and then came out with the FC 7, which has two. The rest of their design, comfortable handle, no dirty water tank and water dispensing - sucks!

Terrible!

I haven't used the vacuum since receiving the new parts

The description doesn't tell you how many dust bags you are receiving for the price. So we ordered 2 instead of 1 so we would for sure have an extra.

So far all ok

❤️❤️❤️

Thank you for the new tank But Still No water coming out

Very responsive once I finally explained my issue as well as provided a video for the 3rd time. Your emails didn't seem as though your staff/team were taking to each other or sharing the information I had already provided. Even after my replacement was shipped, I was receiving emails asking me why I hadn't responded back to you regarding my issue.

I need to exchange the ones I purchased for ones that will fit my machine and you're not calling me back.

Wrong parts arrived. Please send me correct parts

Product problem

Fast shipping and the piece fit perfectly

It was easy to make the purchase.

Received my order within three days