Not what I ordered. The first order I got the first cut as described. The second order is not first cut.

Great service, easy process ordering and quick delivery.

So far so good! Shipping says it ships out next day though. I even got an email right after placing the order that my order was shipped but it took a while to get here. Definitely over a week. I usually order off Amazon so I don’t have to deal with this issue & I know to order sooner next time so we don’t run out of hay. I know shipping can take some time, especially depending where it’s coming from / where it’s being sent to but the site says “ships next day!” This is our favorite hay though & what Zelda wants, Zelda gets!!

Excellent Service and shipping !!

Great service.

Best hay! Great customer service!

Shipped carefully and fresh packaging

All comments written earlier; along with photos.

Fast service. Good prices. I’ll be back for more

Shipping turn around is very quick. However the boxes need to be double taped. The shipper seems to try to mishandle the boxes before delivery to my doorstep. I would hate to have one open completely.

Orders have been on time except my last one and it was help up in Nevada for 3 or 4 days. I change my schedule so I won't run out again.

Order & shipping was very easy.

Great products, great small family biz!

loved it

Great customer service and amazing product. Very low dust and critter care in mind. Wonderful purpose

Took too long to get

N/A

Fast shipping!

Shipped in a timely manner

Very little waste compared to other company.