Quick and good packaging

Amazing 👏

Great product

Fast shipping

Rabbit loves it.

Excellent delivery--right to my door. Love the fresh green wide leaf hay that you send. Thanks for sending a quality product. Elinor Schlosser

Great help delivering with FedEx instead UPS !

You are the only hay company I have dealt with in four years who has honored their customer/bunny satisfaction guarantee

Fantastic!

It takes over a week to be delivered.

Great products, but LATE every single time on delivery. Please let the customer choose another shipping option than USPS, even if it costs more. Several days late.

Fast shipping and well packaged. The best hay by far and we have tried other producers.

The delivery time usually takes about a week, which is a bit long. I hope the delivery speed can be improved, ideally shortened to 2-3 days. This would make the shopping experience much better.

The shipping is super fast and their hay is great quality

Very heartful customer services

I don't get my timothy hay from any other source other than High Desert Small Animal Feed because the quality is usually consistent, it smells good, my guinea pig devours it without hesitation and you can't beat free shipping.

The best customer services

Not what I ordered. The first order I got the first cut as described. The second order is not first cut.

Great service, easy process ordering and quick delivery.

So far so good! Shipping says it ships out next day though. I even got an email right after placing the order that my order was shipped but it took a while to get here. Definitely over a week. I usually order off Amazon so I don’t have to deal with this issue & I know to order sooner next time so we don’t run out of hay. I know shipping can take some time, especially depending where it’s coming from / where it’s being sent to but the site says “ships next day!” This is our favorite hay though & what Zelda wants, Zelda gets!!