My order of prescription sunglasses came out better than I imagined! Exceptional craftsmanship and fast shipping. Would highly recommend!

I will definitely visit Visionist from time to time to see what they have in the latest and most stylish frames.

Delivered promptly and everything in perfect condition.

My experience initially was a great experience. Easy buying process and great customer service! Unfortunately, when it came time for me to get my Cartier glasses adjusted/repaired they had referred me to locations within my state that were authorized Cartier sellers or boutiques that can repair my frames. One place “Optica” for the first time attempted to repair my glasses and when I informed Visionist on my experience they wanted me to send my glasses in, but didn’t offer free shipping and my glasses were still under warranty. Also, all of my concerns wasn’t addressed which is a headache within itself! So my shipping fee out the window. There has been a few times I sent my glasses to their recommended authorized repair place “Optica” since the other places are unreasonably far from where I reside and it’s more convenient than me paying for shipping to New York. Anyway on these occasions my glasses came back either damaged or not properly repaired (missing mechanisms/pieces that makes my frames whole). I’m beyond frustrated to say the least!! I have had to many bad experiences, If I wasn’t under warranty then I could understand charging me the shipping fee to correct a mistake that their recommended repair place made. But my issue was that I was under warranty, also having them shipped to New York, which is beyond an inconvenience because one I don’t live in New York and two I’m running the risk of my glasses being lost in transit and the insurance that a place like the USPS, FedEx, or UPS provide only goes up to a few hundred dollars when my frames were over $3000! So even if they are lost in transit, then that’s thousands of dollars I wouldn’t get back even with the travel being insured! This is the exact reason I’ve been forced to go to their recommended repair place “Optica” that’s reasonably close to where I reside.

Great frames and great job customizing lenses!

Fantastic customer service!

Amazing customer service!

Easy company to do business with. My first set of glasses were not what I expected and I had a hassle free, easy, return. I ordered my second choice and I am very pleased with them. The packages come quick and they are safely packed. I like that I had to sign for the package from ups, especially in these high theft times. Great experience!

Great tint and service

Awesome

Fast shipping

Fast shipping

Happy with my purchase. Frames are high quality and lenses are really clear. One day I hope to get another pair of glasses from this company. Customer service is great, too!

Shipping was fast and product was packaged well

Good experience. I found a pair of frames that I have been searching for the last three years.

The glasses arrived quickly. Thank you!

👍🏾

Fast shipping!

The frame looks great, and the glasses are stylish. I customized the lens style using the shape from the CT0052O model, and it turned out perfectly. However, I'm disappointed with the packaging quality. For a brand like Cartier, the packaging seems poor, and the microfiber cloth included is of noticeably lower quality compared to other brands I've used, like Lindberg. Additionally, I was only able to try out one Cartier frame at a time, and I had to cover the return shipping costs myself. On the positive side, HelloVisionist's customer service was great and very helpful throughout the process

Top-notch service!