This item was shipped quickly and was as expected. This was a straight forward purchase but in the past I have had to work with Helinox customer service and they were amazing!

After getting hooked by the fakeshop „helinoxlife. com“😟 I now found the real shop. Everthing went perfekt and special offers were available🤙🤘Fast shipping, super products. Thanks a lot.

Bester Stuhl den ich je besessen habe und super schnelle Lieferung!!

The ordering process was very easy and delivery quick

Very good

It’s sturdy, extremely easy to set up and durable. It does sit somewhat low to the ground compared to some tables, but this works perfectly with the REI Flexlight camp chairs we use. Love how well thought out the entire design is, right down to the carrying case having a “handle” type zipper so that you can open it even if you have gloves on

Excellent - highly recommended

Brilliant Chairs. Look forward to many hours of sitting in them!

Thank you. Everything is perfect.

Easy to travel with. Fits in my small roll-aboard or a tote. My kids requested these for Christmas this year. I do wish they made a little umbrella that you could easily position (vs the canopy).

Good, quick service and a lovely product. Sorry to find that the bags are still a very tight fit though. Several comments have appeared concerning this.

Product arrived super quick and was exactly what I needed. I haven’t had the chance to test them in a muddy field but like all things Helinox, I’m sure they’ll do a great job.

Toller Stuhl. Leider für mich zu klein. Jetzt nutzt ihn meinen Frau mit Freude

Every product I've purchased from Helinox looks and feels of top notch quality.

Nice customer service

The cot arrived with an assembly defect—the horizontal rod appears to be 0. 5-1cm too long for the fabric, making it nearly impossible to complete assembly even after following all instructions and the official video tutorial. My timeline for customer service: October 13: Reported the issue with photos and detailed explanation October 15-27: Sent three follow-up emails over two weeks with no substantive response October 20: Finally got a human response, but they asked me to re-check things I'd already confirmed November 2: Still waiting for resolution—no timeline, no next steps, no solution The bottom line: Nearly three weeks with an unusable $500+ product and no resolution in sight. The complete lack of responsive customer service for a defective product is unacceptable. I expect better support when spending this much money, especially when the issue is clearly a manufacturing defect and not user error.

came promptly.

Helinox solicited this review: Customer service has ignored me for a couple of weeks now. They acknowledged that they sent me the wrong thing, but apparently they don’t plan to do anything about it? I’d love to write a glowing review about enjoying the fall colors while lounging in a sunset chair. But the leaves are mostly down as is my opinion of Helinox as a brand.

Excellent customer service backing a great product!

I wasn’t sure if this was even available because my chair fell over into a fire. It was available and it’s perfect, like I have a new chair!