Great company and products.

Wanted to enjoy this addition to our Chair One and Sunset chairs however the experience using is not comfortable. Chairs Feel unstable and awkward when sitting/rocking. Sadly we will have to return

Horrible customer support, completely non-existent. No way to reach by phone, email responses are AI generated promising followup that never occurs. Simply impossible to reach a human. Has been three weeks since my first attempt to reach them, and countless attempts since then. I am having to file a dispute with my credit card company as they clearly don't honor their return policy or warranty repair.

Shipped on time

Horrible

Shipping was right on time, as stated. I have ordered from Helinox before and the products are top quality.

Wrong size item. . . . need 55mm ball feet.

Terrible product and customer service. I have been trying for weeks to get in touch with someone to make a return. All I get are AI generated replies promising that someone will be in touch to help me and provide a return label. I have received no reply or assistance.

Excellent

Great accessory. Rocking rocks. Prevents the chair from sinking when on grass.

great products very confortable, super

Bought the cot one extension legs as I have a larger tent and can get more elevated sleeping and sitting position on the bed, they are great quality fit in easily with a nice button release. Not just a simple tube with a runner foot, very impressive

Where is my order!?!

Nice

Great product!

Ordered 11/30/25, billed on 12/1/25. 12/24/25 still have not received my items. Spent over $250 and can't even speak to a human about this. All AI. I hear you have good products but receiving them is also a big part of the deal! Unhappy Christmas

Pretty good, but the delivery was overly expensive and the zero chair high back a bit too small, I`m 1,60m and 50 kg and I think it wouldn`t fit someone bigger

Lightning fast shipping

Kvalitetni i funkcionalni proizvodi,udobnost na prvom mjestu🙂

Can't describe how much I love my chair. Super lightweight and packable, I bring it on all my hikes long or short so that I can relax and enjoy the views wherever I like. Perfect shipping and delivery. Thank you.